[Q] Camcorderproblem: Only one channel recording instead of stereo after 4.4.2 update

Search This thread
By:
Advanced…
Netblade.nl

Netblade.nl

Senior Member
Jun 11, 2006
91
0
37
Zuid Holland
It works with the google camera but the sound is mono and it has no noice cancelation.
Not really a workaround for the situations where I use my phone to record video's.
But a temporary solution for people who can live with this :)
 
J

jpzsports

Senior Member
Jun 15, 2010
385
16
Netblade.nl said:
It works with the google camera but the sound is mono and it has no noice cancelation.
Not really a workaround for the situations where I use my phone to record video's.
But a temporary solution for people who can live with this :)
Click to expand...
Click to collapse

Ugh, I was afraid something like that would be an issue. I suppose only the stock HTC camera app will be able to fully take advantage of all the features. I'd definitely like to take full advantage of the stereo microphones and noise cancellation so I suppose the Google Now temporary fix will still be the better option for me. I'm just disappointed that HTC refuses to acknowledge the issue and send out a quick fix.

Anyone made any progress with the Tier 2 Tech Support?
 
zelendel

zelendel

Senior Member
Aug 11, 2008
23,360
20,609
OnePlus 6T
OnePlus 9
jpzsports said:
Ugh, I was afraid something like that would be an issue. I suppose only the stock HTC camera app will be able to fully take advantage of all the features. I'd definitely like to take full advantage of the stereo microphones and noise cancellation so I suppose the Google Now temporary fix will still be the better option for me. I'm just disappointed that HTC refuses to acknowledge the issue and send out a quick fix.

Anyone made any progress with the Tier 2 Tech Support?
Click to expand...
Click to collapse

All they care about is that their camera software works. Any other apps are not their problem. This has always been the case. If you want full aosp features then get a nexus. Other then that you will have to live OEM software.

Bat cave One
 
J

jpzsports

Senior Member
Jun 15, 2010
385
16
zelendel said:
All they care about is that their camera software works. Any other apps are not their problem. This has always been the case. If you want full aosp features then get a nexus. Other then that you will have to live OEM software.

Bat cave One
Click to expand...
Click to collapse

I'm happy with the OEM software. The issue is that there is a bug with the current HTC One stock camera app.
 
gustav30

gustav30

Senior Member
Jul 20, 2010
1,163
259
LG G8X ThinQ
I agree, the issue is that their stock camera software is not working the way it should.

Sent from my HTC One using Tapatalk
 
D

DiZzyBonne

Senior Member
Jun 3, 2012
86
13
Wow, I'm so glad I found this post! I noticed this happened to me a while ago, and I went to a concert and was upset when every video, besides the first, had ****ty audio. I was about to RMA my phone for this reason too! I was fairly confident it was a software-related issue, and now this confirms it. I really hope HTC or Google fix this issue, seeing as it's a KitKat issue!
 
gustav30

gustav30

Senior Member
Jul 20, 2010
1,163
259
LG G8X ThinQ
jpzsports said:
Somewhat good news to report. Just spoke to the upper support team at HTC on the phone and they are aware of the issue and agree that it is a software bug and are working on a fix.
Click to expand...
Click to collapse

Cool. I was talking yesterday as well to HTC and they said they had a number of complaints about it. Wanted me to send my camera version and build #.

Sent from my HTC One using Tapatalk
 
Galactus

Galactus

Senior Member
Dec 28, 2009
5,990
2,156
London
Sweet, I don't record much. But knowing that I will be in the future means I'd like this problem solved preferably before summer hits
 
J

jpzsports

Senior Member
Jun 15, 2010
385
16
I can confirm that the bug has been fixed as well! Received the Sense 6 update on my T-Mobile HTC One today and tested two consecutive videos and both worked great with stereo sound.
 
  • Like
Reactions: luigi311
You must log in or register to reply here.

Similar threads

T
HTC one won't turn on, No LED, no flashing Home/Back button
Replies
246
Views
492K
S
Shiayet
VictorC
  • Poll
Camera problem: red/blue/purple noise in low light photos
Replies
5K
Views
890K
spreet
spreet
gezzy
Wi-Fi problem after 4.4.2 update. [solved]
Replies
39
Views
128K
R
RidzVarn
S
USB Mass Storage Mode on htc one?
Replies
80
Views
180K
B
billqu
K
Phone in USB Host Mode, Refuses To Charge [Fix]
Replies
68
Views
269K
F
fastwing76

Top Liked Posts

24 Hours All time
  • There are no posts matching your filters.
  • 3
    djason89
    djason89
    Flashed the official Canadian sense 6 rom and ran a few tests and can confirm that the camcorder issue isn't present. It's all good!
    View
    3
    J
    jpzsports
    Somewhat good news to report. Just spoke to the upper support team at HTC on the phone and they are aware of the issue and agree that it is a software bug and are working on a fix.
    View
    2
    gustav30
    gustav30
    marvdmartian said:
    Just flashed ViperOne and in just a few hours, I immediately noticed this problem. I've always been very happy with the audio quality of the videos I took when i was still on the stock rom. But now that it seems that theres no fix for this, I'm seriously considering going back to a jellybean rom for the mean time. Maybe a jellybean ViperOne rom.
    Click to expand...
    Click to collapse
    I did exactly that! I'm on Viper 3.5 stereo works great!

    I did some extensive testing over the weekend on KitKat - what makes it breaks it with a possible work around. Here are some tests and results:
    First are the tests that break it:
    Open the camera app take first video. While staying in camera app, take 2nd video and or 3rd.
    Results:
    2nd and 3rd video will not have stereo, only left-channel audio, only first video will have both channels for stereo.

    (Only difference here is closing camera app and going back in.)
    Open the camera app take first video. Close camera app and go back in to take 2nd or 3rd video.
    Results:
    2nd and 3rd video will not have stereo, only left-channel audio, only first video will have both channels for stereo.

    Now, I previous thought only a reboot will enable stereo recording again, but I found a temporary fix:

    Now for a temporary fix:
    After you take your first video that will be in stereo, exit camera app, and open Google now. Just click the Google voice button. Doesn't matter if you say anything. Now go back to camera app and take 2nd video. The second video will now be in stereo without having to reboot phone!

    After taking 2nd video - go back to Google now and open Google voice again. Again doesn't matter if you say anything. Go back to camera app and take 3rd video - it will be in stereo.

    So for some reason Google voice resets whatever gets broke by the camera app for the 2nd microphone.

    This method is kind of a hack job, because you have to remember before taking a video to open Google Voice if you want stereo recording. This can be impractical if you are with friends/enjoying a concert to remember after each video to go to Google Voice.

    Also - this bug is present with Zoe from the camera app......and this is what killed it for me to go back to a 4.3 Jellybean rom:
    Lets say you open the camera app and take a Zoe and want to take a video right after the Zoe....The Zoe will be in stereo - but your video will not be, only left-channel. So...even after taking a Zoe, you have to go back to Google Voice and then go back in to Camera app and take video.

    This was the killer for me. Too many steps to remember. KitKat not worth staying on as I'm constantly taking Zoes/videos of my 6 year old. Can't be going back to Google voice.

    I opened a ticket with HTC and it has moved its way up to tier 2 support. But I'm not holding my breath on it.

    If you are on a KitKat Google play edition Rom this bug is avoided, since that camera app only records true Mono, so if you want to settle for mono you might be able to grab that camera from the play store.

    If anyone has any suggestions it would be most welcome! I've thought of copying older jellybean camera libs to KitKat but don't have the time to test and see if that will make it or break it. Also I've tried some of the Sense 6 ports - and it seems the microphones are really sensitive in the camcorder app where a lot of clipping happens. Reminds me of my old Sensation, the way Sense 6 records video on the One. (I know its a port).

    So for me right now Viper 3.5 is the way to go if you depend on stereo recording and can't be bothered with the google voice work around.

    Hope this helps!
    View
    2
    J
    jpzsports
    I have potentially good news but could use some help testing it.

    Google released their camera app into the Play Store for all Kit Kat devices. See more info here: http://www.androidcentral.com/google-camera-interface-overhauled-gains-swanky-defocus-effect

    It also has a recording feature and from my quick testing, it doesn't seem to have the microphone issue, even on multiple recordings. I didn't get a chance to listen exactly and see if both left and right channels are working and compare it to the HTC camera app but I'm pretty sure they are because the volume doesn't decrease drastically in my 2nd recording.

    Maybe some of you can give it a try and see what you think and how the app compares while we wait for a fix to the stock HTC app.
    View
    1
    NxNW
    NxNW
    I am running 4.19.1540.1

    EDIT

    Ok I see what you're talking about.

    Steps to reproduce:

    1 Boot to a kit kat sense rom
    2 record video A
    3 immediately record video B of exact same ambient soundfield. Repeat if desired for videos B1, B2 etc.
    4 reboot
    5 record video C of exact same ambient soundfield.

    Videos A and C are in stereo, video B is in mono.
    View

New posts