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[Q] Notebook cannot recognize C6802, driver issue?

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By lankunjen, Junior Member on 26th May 2014, 01:17 PM
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Hello Sirs,

My Z Ultra cannot find driver when connect to my notebook. Can anyone helpe me where to get the correct drivers?
In my windows "Device Manager", i only see C6802 with "?". It cannot find driver through windows update.
Can anyone please tell me which driver should i install?
Although i have already installed "Sony PC Companion 2.1", my notebook still cannot recognize my C6802 automatically.

I found a driver on internet called " Sony SA0106 ADB Interface Driver".
After i install manaually, my notebook can find C6802 and came up new issue.
When i connect ZU with my notebook, the notifications bar always shows" Install Software - The Latest Software is ready to be installed on the computer". I need to install every time when i connect my phone and notebook.

Can i install the correct ADB driver?
SA0106, SA0101 ... which one is made for Z Ultra?

Phone current status:
Z Ultra / Android 4.4.2 / 14.3.A.0.757 / Security ( Encrypt phone )

Windows 7 Enterprise 64bit / service pack 1

Hope you can help me. Thank you.
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27th May 2014, 08:58 AM |#2  
SpyderTracks's Avatar
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Is pc companion fully updated?

Sent from my C6833 using XDA Premium 4 mobile app
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