Originally Posted by MsEdyn
I recently received a used Nook color from a family member. They had bought a new tablet, and didn't need the Nook any longer. The problem with the NC, however, is it would no longer turn on or even charge. After opening the back (and thus voiding the warranty), I discovered the wires connected to the power button had come loose. I reattached them, put the NC back together, plugged in the charger and turned it on. Everything seemed fine, until I tried to erase it.
I've tried several different attempts, from simply tapping 'erase and deregister' to holding the power and home buttons, and pretty much every other way B&N's tech support told me. Each time, I get the same error message telling me to try again or contact customer support.
Likewise, any changes I make to the Nook (wallpaper, deleting some of the previous owner's books, etc) revert back to the way they were before each failed attempt as well as after simply turning the Nook off and back on.
My computer will not recognize it as a mass usb storage device, nor will it install at all on the computer. Plug in the usb, and it shows up as 'unrecognized'
Finally, anytime I have an SD card plugged in, the NC blackscreens after about 5-10 mins. Requiring a quick reboot.
Now, B&N tells me the NC is pretty much trashed and that I need to upgrade to a new one. I refuse to believe this until I've tried every option I can find. So, if someone can give me any help on trying to get this thing fixed, I'd be greatly appreciated, or if I'd just be better off buying a new tablet. (probably won't be getting a new nook)
All hope is not lost.
Make sure your nook is model # BNVR200. Look on the back cover toward the lower half by the speaker grill. If it is BNT250A/B
you have a nook tablet and are in the wrong forum.
If your computer is Windows OS
download Google Android USB driver here
If the nook still has the stock ROM, check by going into settings, about. Latest BN stock ROM is v1.43. If you are on stock BN ROM, try the 8 failed reboots to restore the BN ROM. Instructions are provided by LeapinLar. Read item A12
The nook could be powering down to conserve battery when a SD card is inserted. It should wake when the n home button is pressed.
The previous owner is the one who should be deregistering the nook, not you. If he/she does not want to do it and you do not care to use his/her media content, you can install CM7-gingerbread, CM10-jellybean, or CM-11-kit kat. CM can be installed on bootable SD or internally in place of the stock BN ROM. Instructions are provided by LeapinLar here.
Whichever CM version you install, make sure to install the correct version of GApps
. BN for Android is almost similar in functionality as the stock BN UI. Only you cannot read BN interactive books with the Android BN app. Screen shots of Android Nook app attached.
Of course BN will tell you to buy another Nook product to increase its profits, but we all know better.