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Motorola offers 1-time free screen replacement for Moto G

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By lost101, Recognized Contributor on 15th June 2014, 12:26 PM
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Moto G is covered, but only if you have bought it directly from their website.


In a discussion about broken screens over at Reddit’s Moto X subreddit, several users revealed an interesting tip: it’s seems that you can often get your phone’s screen replaced after an accidental break, at no charge to the consumer.

Looking for further clarification, we spoke to a customer service rep and confirmed that the free screen replacement service applies to any phone bought directly through Motorola or customized with the Moto Maker. This not only includes the Moto X, Moto G and Moto E but the policy will also be in place for upcoming devices such as the Motorola X+1.

Have a broken display on your Motorola device? You can sign up for a free replacement here:



Reddit discussion:
Tip #1: Do not contact customer service, only request a repair and fill out the form.
Tip #2: Applies for 1 year from purchase.
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