Originally Posted by cjones00
Had I known that Motorola's customer service group was this screwed up
Actually, my experience has been quite the opposite from Motorola. Even so, I don't see what they did that was so wrong. You were ordering new hardware that hasn't been released yet. For them not to be able to give you an exact shipping time is not uncommon (even Amazon has issues with this). It seems the main problem is you just didn't have patience.