Remove All Ads from XDA

Case cracked at USB port

4 posts
Thanks Meter: 0
By thelonesoldier, Junior Member on 25th June 2014, 01:21 AM
Post Reply Email Thread
A piece of the case chipped off of my HTC One while I was plugging the included HTC USB cable into it. I wasn't forcing it or anything, it just snapped when I pushed the cable in. Now my phone won't stay connected to my PC over USB, presumably because the port is loose.

Although it's clearly a manufacturing defect, ATT is giving me a hard time about a replacement because it's 'physical damage'. If possible I'd like to show that the problem isn't isolated to my phone specifically. Has anyone else ever experienced this issue?
Attached Thumbnails
Click image for larger version

Name:	CAM00005.jpg
Views:	32
Size:	200.0 KB
ID:	2815925  
26th June 2014, 05:04 AM |#2  
Junior Member
Thanks Meter: 4
For what it's worth, I have seen quite a few of these phones and have not seen this issue before. I do agree that it looks like a manufacturing defect. Have you contacted HTC directly to ask their opinion? Is it interfering with the use of the device?
Post Reply Subscribe to Thread

Guest Quick Reply (no urls or BBcode)
Previous Thread Next Thread
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes