Originally Posted by luga23
Hi guys! Got a big problem. It seems that recently i cannot connect my android devices (Galaxy Note 2 and Nexus 7) on my laptop. It was working properly before dont know the problem now. I've tried uninstalling the driver but it seems it can't be uninstalled as it is still there when i click on properties. Tried to update the driver but is always showing me this error.. I am logged in as admin and no other user accounts on this laptop. I dont know what to do. Tried other alternatives such as system restore, reboot laptop and android device. enabled/disabled usb debugging, selected MTP/PTP connection but to no avail. Please help me guys.
Due to low post count i cannot post link of image.
Windows encountered a problem installing the driver software for your device
Windows found drivers software for your device but encountered an error while attempting to install it.
MTP USB Device
i am currently also experiencing the same problem. it appears to be the PC's fault. i tried plugging it into my laptop and it works. But here in my PC, my device can't be read, nothing pops up and windows can not install the driver like you said.
could anyone please come up with something? thanks