My girlfriend's phone had exactly the same problem, the same error and the same messages on screen.
I spent hours on blogs and, when I was almost giving up, I found out a solution.
To tell you the truth, guys, I used the same procedure on my dead moto quench (cliq xt) five years ago... it seems stupid, but I've almost killed myself trying to do something to recover the fastboot which i thought was the reason... I was wrong...
So, here's what I did to solve it:
1 - First, have the motorola drivers and rsd lite 6.1.4 (or a higher version) installed;
2 - Download the version you need - sbf.droid-developers.org/phone.php?device=13 - sorry I cannot include the address here 'cause I didnt reach 10 messages on xda = P
3 - Unzip the file and edit the .xml file with notepad. It is the only .xml file on the folder;
4 - Remove the whole line which contain "getvar" word. (It must be the fourth or fifth line);
5 - Save and close the file;
6 - Now you can flash normally with rsd. IT WILL NOT STOP ON 8/12 STEP ANYMORE;
Please try it and post your comments;
Hi, yesterday I received XT890 from another user. Phone stuck on red Motorola logo, can enter fastboot and has locked bootloader.
1. Normal Powerup - Freeze on Fastboot
2. Recovery - Freeze on Red Logo
3. Factory - Freeze on Red Logo
4. BP Tools - Freeze on Fastboot
5. Switch Console - Working
6. Power Off - Freeze on Fastboot
So first of all I tried to flash it by RSD with CFC_9.8.2I-50_SMI-26_S7_USASMIJBRTEU but on 4/12 it can't reboot phone so I did it manually and it goes to 8/12 and phone shows E:failed to erase partition system.
I also tried to skip system by deleting it from xml but on every other step it can't do anything with partitions (data, cache, cdrom).
I tried fastboot to erase partitions manually but no luck with locked bootloader. So I tried to unlock it but it can't be done cause data can't be erased.
I even tried unbrick script for modified and it passed but no changes.
So what I tried:
1. Format Data/Cache - Can't enter Recovery
2. Flash RSD - Can't flash system partition
3. Unlock Bootloader - Can't format data partition
4. Unbrick - No changes after that
5. Fastboot flash CWM - only stock recovery can be flashed on locked bootloader
6. Fastboot erase data / system/ cache partitions - error
After that I'm assuming that emmc is damaged. If it's software damage it should be way to resurrect it.
Any help is welcome.
Sorry for my nasty English.
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