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Proximity sensor

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By Amritttt, Senior Member on 7th June 2014, 03:47 PM
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11th June 2014, 01:35 AM |#11  
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my PS works great. never had that issue. maybe you should take your phone to diagnostics.
11th June 2014, 05:12 PM |#12  
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Im having the same issue. Hearing ticks/clicks when im on a call and I end up somewhere after a call. I hope Sony fixes this. Temporarily I lock my phone to prevent this problem.
11th June 2014, 07:26 PM |#13  
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Originally Posted by ikm19

Turning of double tap to wakeup seems solved my problem.

No it doesn't I tried that weeks ago
11th June 2014, 11:15 PM |#14  
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In the Diagnostics app, go to Test Device and run the Ear Proximity test. Mine passed just fine.

Sent from my D6503 using Tapatalk
14th October 2014, 04:40 PM |#15  
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Thumbs up Fixed my Proximity/Ambient light Sensor
Hi, I had this problem since new and I tried installing lots of stock and custom roms (Stock US, Stock SP, Stock TW, Miui, CM11) but it was until I installed EXISTANZ rom, and a hard reboot, and then it magically started working. I knew it wasn't a Hardware issue because when the phone boots it worked for few minutes, then stop reading samples. But I've been with this rom for 3 weeks and I don't have any problem with this (Already installed and update, reset the phone and still working).

So if you have the chance, install this rom.
23rd October 2014, 11:11 AM |#16  
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double tap to wake issue
Originally Posted by raducanmihai

I also used to have problems with proximity sensor not waking up the screen during a call. It seemed to be completely random: sometimes it happened after only 1 min of talk time, other time after 5 minutes, other time it worked ok even after 20 minutes of talk time. I turned off "double tap to wake up" and I never had any problems since. I'm not sure it's not a coincidence, but it worked so far (10 days).

About the cut off calls:it's not the proximity sensor. For me that happened on any European firmware. I tried the original .55 Vodafone Germany (the one that the phone came with), .55 UK and .402 Germany. It happened randomly on all of them. I tried repair firmware, factory reset, re flash with FlashTool. Nothing worked. The ones that work flawlessly for me are TW firmwares. I tried both .69 TW and currently on .402 TW. No cut off calls, no problems, no overheating in 4K (about 10 minutes recording).

Hi ,

I also encountered this issue and i performed a test with and without the "double tap to wake" option.
The result is: without the option activated all is fine but when the "double tap to wake" option is activated and the proximity sensor is covered(screen is black) if you double tap the screen it remains closed. So seems that if you are engaged in a conversation and you miss touch twice the screen, it will remain closed.
6th April 2015, 08:51 PM |#17  
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Hi all,
First sorry from bringing an old thread.
I am an owner of two black d6502 xperia z2
One of them is running perfectly, the other suffers from the same behaviour the op describe.
When handling a call, the proximity sensor works fine, it is making the screen black but it is NOT LOCKING the menu, I.e the screen is black but you can swipe the status bar down and enter different menu while the proximity sensor is keeping the screen black.
My second xperia z2 behave normally, when handling call, proximity sensor turn the screen black and locks the menu, if i swipe on the screen the software ain't responsive.
Was anyone successful to fix this issue?

24th April 2015, 01:41 PM |#18  
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The problem is in the screen protector. There is a post in the Sony Forum how to solve the problem.
23rd March 2017, 04:37 PM |#19  
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It's simple hardware problem... you have to remove back cover, find connector of proximity sensor, remove it and put again, press hard and it will work...

for long time I've had that issue, but until I ordered new sensor tried to do that trick and it helped
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