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Chromecast causing audio dropouts on receiver

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By micks_address, Senior Member on 11th October 2013, 07:13 PM
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Hi folks, I have my chromecast connected directly to my Denon avr 3310 and powered from the USB port on my TV. Chromecast is working as expected. I get dolby digital plus with no problems and great hd pictures from Netflix. Trouble happens when I switch back to my satellite box. That's connected to my TV via hdmi and receiver via optical. Since adding chromecast I get audio dropouts when watching satellite. How do I know it's chromecast? When I remove the USB cable powering the chromecast from the TV all audio issues dissappear. Anyone have similar issues? Cheers mick
 
 
11th October 2013, 09:13 PM |#2  
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Originally Posted by micks_address

Hi folks, I have my chromecast connected directly to my Denon avr 3310 and powered from the USB port on my TV. Chromecast is working as expected. I get dolby digital plus with no problems and great hd pictures from Netflix. Trouble happens when I switch back to my satellite box. That's connected to my TV via hdmi and receiver via optical. Since adding chromecast I get audio dropouts when watching satellite. How do I know it's chromecast? When I remove the USB cable powering the chromecast from the TV all audio issues dissappear. Anyone have similar issues? Cheers mick



Hello there, I have a chromecast I've never had problems like this but, what i can suggest is using a different usb port like instead of using your Denon use the Direct tv's port, tell me how that works for you.
12th October 2013, 01:26 PM |#3  
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I would do what was suggested and move the usb to maybe a wall adapter for power for troubleshooting. Also make sure that somehow your optical input is not assigned to the same source as your chromecast hdmi input and double check all your input assignments on the Denon.
12th October 2013, 06:52 PM |#4  
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Originally Posted by 007shark

I would do what was suggested and move the usb to maybe a wall adapter for power for troubleshooting. Also make sure that somehow your optical input is not assigned to the same source as your chromecast hdmi input and double check all your input assignments on the Denon.

Tried everything but in the end changed my satellite receiver to send audio via hdmi to the reciever and everything is playing nice now
26th April 2017, 03:10 AM |#5  
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Quote:
Originally Posted by micks_address

Hi folks, I have my chromecast connected directly to my Denon avr 3310 and powered from the USB port on my TV. Chromecast is working as expected. I get dolby digital plus with no problems and great hd pictures from Netflix. Trouble happens when I switch back to my satellite box. That's connected to my TV via hdmi and receiver via optical. Since adding chromecast I get audio dropouts when watching satellite. How do I know it's chromecast? When I remove the USB cable powering the chromecast from the TV all audio issues dissappear. Anyone have similar issues? Cheers mick

Same here with a Denon 790 and analog sources. The Chromecast is plugged on back of the receiver inside a bookshelf nook, so disconnecting it is impractical.

The workaround is to drill down the menu through Input Assign > [HDMI] for the port used by Chromecast > set to "None". When using the Chromecast again, reverse the procedure and reassociate the port. Don't forget which port number holds the Chromecast.

It's inconvenient and my wife explicitly Does Not Like It, but the dropouts stop when you disassociate the port. You eventually memorize the remote key sequence without needing the onscreen menu.

Hope this helps, even after 3+ years.
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