Hello, i recently used the samsung info app to see if my phone was a refurbished or original phone. The application stated that it was an original phone but it was shipped and labeled as a refurbished phone. Can you help? I need a way to fully know whether it's refurbished or not. Can the company change this information or override it to say original? And The codes don't seem to work on the version 7.0 updated phone.. also no counter information. Thanks in advance!
For example, if the battery or the cover of the phone has been replaced, it is considered as a refurbished device, but the app can not detect that.
In your case, if it is labeled as a refurbished one, it is refurbished.
Regarding to the secret codes and counter info, due to security policy of Samsung, it needs root permission to work.
Once you have root, you can see that they will work as expected.