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[Solved] LGMobile Support Tool Issue (won't install)

832 posts
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By walkerx, Senior Member on 31st October 2011, 10:31 PM
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7th January 2015, 12:39 PM |#11  
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Unable to Install the LG MOBILE SUPPORT TOOL
Originally Posted by Klindic

Hi there all, I had the same problem and solve it while going to hosts file C:\Windows\System32\drivers\etc

Open up hosts file with notepad and delete any line that does not have hashtag "#" in front.
So it should look something like this :

# Copyright (c) 1993-2009 Microsoft Corp.
# This is a sample HOSTS file used by Microsoft TCP/IP for
# Windows.
# This file contains the mappings of IP addresses to host
# names. Each # entry should be #
# kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding
# host name. # The IP address
# and the host name should be separated by at least one
# space.
# Additionally, comments (such as these) may be inserted on
# individual # lines or following
# the machine name denoted by a '#' symbol.
# For example:
# # source server
# # x client host
# localhost name resolution is handled within DNS itself.
# localhost
# ::1 localhost

Save it, File --> Save ot Ctrl+S and close. Double click on B2CAppSetup.exe and let me know if it worked for you.


The above method didn't work for me. Please help suggest an alternate method or another OS build where this might work.
9th November 2017, 10:59 AM |#12  
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I know it's old post but today i have problem installing lg mobile support tool.
i install lg pc suite first and then voila lg mobile support tool installed.
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23rd February 2018, 08:08 AM |#13  
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Originally Posted by Igoritza

I would like to say some really bad word for the OP, as this kind of behavior is the worst!!!


there is nothing worse than presenting the problem, and telling after that: "ok I solved it, move on ..." << well youare a douche. biggest one there is.

WTF are you bitching about??? He thinks he solved the problem by allowing port 9xxx (it is not the solution, but all the same...) and now you would like someone to solve it for you at your home on your own router?!?!?
F U man!! what else would you like???
13th October 2018, 09:33 PM |#14  
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in your windows explorer, right click on the downloaded setup file named "LGMobileSupportTool" and go to file properties. In the attributes section, check Unblock. You must have administrator privileges. Run the file as admin.
2nd November 2019, 09:39 AM |#15  
Junior Member
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Hi guys, in my case it was caused by running LG Bridge app on the background so go to tray and kill this app then installer of support tool was able to finish loading.
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