[Q] Best buy replacement speaker pop

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ajent

Senior Member
Jul 29, 2007
326
73
FL
OnePlus 7 Pro
I got my replacement white GS4 today from Best Buy. I immediately notice the back cover is solid white, (doesn't have the small texture in it), feels dull, and the print on the back looks like it's a fake GS4. I checked some common areas to check if it was fake, and it passed all for it being genuine.

Besides that, the speaker makes a crackle/pop noise on every sound. After the first pop, and once audio stops, it takes exactly 4 seconds then pops again. It will pop again as the next sound starts. It doesn't do it during audio playback, only 4 seconds after silence, and immediately as a sound begins.

Doesn't seem like a big deal, but it's killing me. Can I have them replace this phone due to the speaker? I've tried everything I can think of software wise, I think it's hardware problem.

thanks :good: