FORUMS
Remove All Ads from XDA
Post Reply Email Thread
Hello,

I’m going to step across the NDAs and explain the issues behind the Android Froyo update to Samsung Galaxy S phones in the United States. I think most of you have come to this realization yourself now: the withholding of the Froyo update is a largely political one, not a technological one: Froyo runs quite well on Galaxy S phones, as those of you that have run leaked updates may have noticed.

To explain the political situation, first, a primer on how phone firmware upgrades work for carriers. When a carrier decides to sell a phone, a contract is usually written between the phone manufacturer and the carrier. In this contract, the cost of updates (to the carrier) is usually outlined. Updates are usually broken into several types: critical updates, maintenance updates, and feature updates. Critical updates are those that resolve a critical bug in the phone, such as the phone overheating. Maintenance updates involve routine updates to resolve bugs and other issues reported by the carrier. Finally, feature updates add some new feature in software that wasn’t present before. Critical updates are usually free, maintenance updates have some maintenance fee associated with them, and feature updates are usually costly.
In the past, most phone updates would mainly consist of critical and maintenance updates. Carriers almost never want to incur the cost of a feature update because it is of little benefit to them, adds little to the device, and involves a lot of testing on the carrier end. Android has changed the playing field, however – since the Android Open Source Project is constantly being updated, and that information being made widely available to the public, there is pressure for the phone to be constantly updated with the latest version of Android. With most manufacturers, such as HTC, Motorola, etc. This is fine and considered a maintenance upgrade. Samsung, however, considers it a feature update, and requires carriers to pay a per device update fee for each incremental Android update.

Now, here’s where the politics come in: most U.S. carriers aren’t very happy with Samsung’s decision to charge for Android updates as feature updates, especially since they are essentially charging for the Android Open Source Project’s efforts, and the effort on Samsung’s end is rather minimal. As a result of perhaps, corporate collusion, all U.S. carriers have decided to refuse to pay for the Android 2.2 update, in hopes that the devaluation of the Galaxy S line will cause Samsung to drop their fees and give the update to the carriers. The situation has panned out differently in other parts of the world, but this is the situation in the United States.

Some of you might have noticed Verion’s Fascinate updated, but without 2.2 : This is a result of a maintenance agreement Samsung must honor combined with Verizon’s unwillingness to pay the update fees.
In short, Android 2.2 is on hold for Galaxy S phones until the U.S. carriers and Samsung reach a consensus.

Some might wonder why I didn’t deliver this over a more legitimate news channel – the short answer: I don’t want to lose my job. I do, however, appreciate transparency, which is why I'm here.
The Following 228 Users Say Thank You to The.Samsung.Secret For This Useful Post: [ View ] Gift The.Samsung.Secret Ad-Free
14th January 2011, 02:15 PM |#2  
skribbler86's Avatar
Senior Member
Thanks Meter: 6
 
More
Interesting.. thank you for that


Sent from my GT540 using XDA App
14th January 2011, 04:09 PM |#3  
dkucera's Avatar
Senior Member
Flag Sonoma
Thanks Meter: 38
 
More
Finally something that makes sense to me. I do have 2.2 on my phone thanks to the folks here on XDA.
The Following User Says Thank You to dkucera For This Useful Post: [ View ] Gift dkucera Ad-Free
14th January 2011, 09:31 PM |#4  
Member
Thanks Meter: 1
 
More
I work for Sprint at a service and repair store. We had a memo that the Epic was suppose to get Froyo on Dec 26th, but that they pulled it because it bricked half their test phones and needed more work. I do know that the Intercept had an official update go out for Froyo that bricked roughly 10% of customer's phones and we were instructed to put them back on 2.1, I do know someone who has a legitimate carrier copy of Froyo on their Intercept, its not a Galaxy phone but its still Samsung. What you're saying Samsung is doing(which sounds right/true) is pretty petty. HTC released an update to Froyo for the Evo about 2 weeks after the phone launched. That's what manufacturers should do IMO.
18th January 2011, 03:04 AM |#5  
Senior Member
Thanks Meter: 99
 
More
Quote:
Originally Posted by tangstang

I work for Sprint at a service and repair store. We had a memo that the Epic was suppose to get Froyo on Dec 26th, but that they pulled it because it bricked half their test phones and needed more work. I do know that the Intercept had an official update go out for Froyo that bricked roughly 10% of customer's phones and we were instructed to put them back on 2.1, I do know someone who has a legitimate carrier copy of Froyo on their Intercept, its not a Galaxy phone but its still Samsung. What you're saying Samsung is doing(which sounds right/true) is pretty petty. HTC released an update to Froyo for the Evo about 2 weeks after the phone launched. That's what manufacturers should do IMO.

Most of the Intercepts that come into our store for S&R have 2.2.1 on them. All of our exchanges have it on them. I guess they finally worked out the kinks but have not released it to the masses yet, simply putting it on phones going out the door from the warehouse.
14th January 2011, 04:07 PM |#6  
Junior Member
Thanks Meter: 0
 
More
this has been an issue since the Samsung Omnia (SGH-i900) came out. Promises of updates to no avail. No updates, just do it yourself!
14th January 2011, 11:50 PM |#7  
Junior Member
Thanks Meter: 1
 
More
In regards to the Epic, i'd like to remind people that originally, it was marketed as having 2.2. Then, closer to release, they changed it to 2.1 "with 2.2 coming soon after." Well, "soon after" has come and gone.

I bought the Epic partly because it suited me better than the Evo, but also because of 2.2. I knew that i would have a current version running. Froyo was part of the basis of my bargain. At this point I'm fed up with samsung. We've been getting teased with 2.2 almost every month for literally 5 months now, and at least for 1-2 months prior to the phone being released (which makes it upwards of 6 months). It is ridiculous.

People who have this phone should just return it when something new comes out. Samsung has breached their promise. Im sure there will be people here who will comment about the fact that you can always root your phone or that they are happy with eclair; that's fine. I bought this phone with the assumption it would perform on par with 2.2, and not have any annoying lags and bugs.

If everyone complains and ditches boycotts samsung phones, then maybe they will change their ways. From everything i have ever read, i never see anyone mention the fact that samsung marketed this device as having 2.2 and subsequently, promising it within a short period of time.

Just my .2 cents
The Following User Says Thank You to blada4life For This Useful Post: [ View ] Gift blada4life Ad-Free
16th January 2011, 03:17 PM |#8  
mikeschevelle's Avatar
Senior Member
Thanks Meter: 144
 
More
This is one major reason that I am contemplating trading my Epic out for an Evo, I am tired of Sammy's bullshit.

I am realizing that even though it is a good phone, it will soon be "out of date" with the lack of support from every one.
18th January 2011, 08:24 PM |#9  
Junior Member
Thanks Meter: 0
 
More
Quote:
Originally Posted by mikeschevelle

This is one major reason that I am contemplating trading my Epic out for an Evo, I am tired of Sammy's bullshit.

I concur. The only thing is will I get a refund on the Epic?
17th January 2011, 02:57 AM |#10  
Senior Member
Columbus
Thanks Meter: 15
 
More
Quote:
Originally Posted by blada4life

In regards to the Epic, i'd like to remind people that originally, it was marketed as having 2.2. Then, closer to release, they changed it to 2.1 "with 2.2 coming soon after." Well, "soon after" has come and gone.

I bought the Epic partly because it suited me better than the Evo, but also because of 2.2. I knew that i would have a current version running. Froyo was part of the basis of my bargain. At this point I'm fed up with samsung. We've been getting teased with 2.2 almost every month for literally 5 months now, and at least for 1-2 months prior to the phone being released (which makes it upwards of 6 months). It is ridiculous.

People who have this phone should just return it when something new comes out. Samsung has breached their promise. Im sure there will be people here who will comment about the fact that you can always root your phone or that they are happy with eclair; that's fine. I bought this phone with the assumption it would perform on par with 2.2, and not have any annoying lags and bugs.

If everyone complains and ditches boycotts samsung phones, then maybe they will change their ways. From everything i have ever read, i never see anyone mention the fact that samsung marketed this device as having 2.2 and subsequently, promising it within a short period of time.

Just my .2 cents

Yes it was first marketed as having 2.2 which made the lack of internal memory not a big deal but without it the phone is a joke. This whole mess reminds me of the pissing match that has been going on here between Time Warner and one of the local television stations about Time warner not wanting to have to pay additional money per customer to continue to carry the channel. Shame on Sprint and Samsung because the bottom line is that neither of them care about the customer in this matter or they would just get the damn thing released.
Post Reply Subscribe to Thread

Guest Quick Reply (no urls or BBcode)
Message:
Previous Thread Next Thread
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes