Originally Posted by mtsosie
hello, I bought this i747 in its current condition. I know nothing about its history.
when I power it on it goes to the phone, !, comp screen saying firmware upgrade encounter an issue, select recovery mode in kies.
in the top corner it says:
PRODUCT NAME: SGH-I747
CUSTOM BINARY DOWNLOAD: NO
CURRENT BINARY: SAMSUNG OFFICIAL
SYSTEM STATUS: CUSTOM
QUALCOMM SECUREBOOT: ENABLE
WARRANTY BITS: 0
BOOTLOADER RP SWREV: 2
Now when I connect to kies and run emergency firmware everything loads on kies, then gives an error, and
underneath BOOTLOADER RP SWREV: 2 it says: SW REV CHECK FAIL: Fused 2 > Binary 0 in red.
If this phone fixable? Any help would be appreciated.
Did you say it was recognized in Kies but firmware recovery failed? If so, and you were using Kies (not Kies 3), we may assume the last system update was not older than Android 4.1.1. I'll suggest you try these steps (in that order),i.e. if one doesn't work, try the next step ..
1. Try booting into recovery mode and doing a hard wipe/reset
2. Download the correct stock image from the thread below and flash via Odin. If you need help with flashing via Odin, please let me know
or visit Sammobile.com to download the correct stock image.
3. Open Kies. Do not connect the phone yet. Go to Tools => Firmware Upgrade and Initialization. Enter your phone model name (SGH-I747)=>OK and serial number. Check device information inside the battery compartment. Wait for firmware download to complete and you are prompted to connect the phone and follow the rest of the on-screen instructions.
4. Contact the vendor to find out what they did wrong and see what refund options you have