"014" gets added automatically while calling

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arvind2601

New member
Jan 27, 2014
1
0
Hi,

I'm using Xperia Z1 purchased in India currently using in brazil.
I face a very annoying issue whenever I try to call any number with the state code and country code '014' gets added automatically to the number and the call does't connect. I looked at the settings there are no such options to block this. This issue doesn't happen when I call local numbers without the state/country code.
For example when i dial +55-61-12345678 it changes automatically to 014-61-12345678 and it says that number does not exist. I face this problem even when I dial 0055 instead of +55, it also exists for all the country codes. I also tried a complete factory re-set but this problem still persists. If anyone could help me it would be great.
Thanks in advance
 

Steve_max

Senior Member
Nov 20, 2011
347
209
Rio de Janeiro
Hi,

I'm using Xperia Z1 purchased in India currently using in brazil.
I face a very annoying issue whenever I try to call any number with the state code and country code '014' gets added automatically to the number and the call does't connect. I looked at the settings there are no such options to block this. This issue doesn't happen when I call local numbers without the state/country code.
For example when i dial +55-61-12345678 it changes automatically to 014-61-12345678 and it says that number does not exist. I face this problem even when I dial 0055 instead of +55, it also exists for all the country codes. I also tried a complete factory re-set but this problem still persists. If anyone could help me it would be great.
Thanks in advance

This could be an issue from your SIM. 014 is one of Oi's long distance codes; Oi has a setting (on the SIM menu) to add its long distance code to any number you dial. So, it is intercepting the call and changing it to use Oi's code. Your best bet would be to enter the SIM menu and try to disable that option, and add the operator code manually to any number you dial.