Alright, I've read the thread here, on the Android forums, and on the Rogers forum, but I'm at a loss now. I've also called, emailed, and chatted with Samsung about 7 times. Answers range from "what's Premium Suite," to "Huh.. You know.. our.. floor model doesn't have it either. Um. I don't know what to tell you. Huh."
I thought the memory issue may have been the case for me - I had about 400mb free when I was updating. Deleted a pile of apps. Tried the factory reset, but it didn't help. Still no S Note.
I'm not sure what next steps to take, considering that my phone is not rooted and I'd rather not root it. It's under warranty, and I'd like to keep it that way. (I can't afford a new phone if I brick it, simple as that.)
I'm sorry for being a noob, but could anyone tell me what options are left to me that are reasonably low risk to try? (I have the SGH-i717R, and I've tried deleting a pile of apps, factory resetting, checking for new updates via OTA and Kies.) I'm thinking that next I could try flashing the sammobile firmare, but will that even work if I'm already RUNNING that firmware? Because according to my phone, I am.
Also, kind of on topic: I would really stay away from the S Note app in the Samsung App store. I take it with a grain of salt what they say, but customer support confirmed it isn't "their" app, and S Note was supposed to come bundled with ICS. It's only My Story that you need to download manually from Samsung. Plus, the slew of permissions, the crummy grammar in the description.. yeah, not touching it.