Anyone did not use their Runtastic key?

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ngoonee

Senior Member
Jun 21, 2011
273
39
Bought the SW2 Silicon band and been using it for 3 days now, but couldn't register for runtastic pro as they said the key in the box was already in use.

Emailed Sony CS but no reply yet. Is anyone not using their Runtastic key? I'd really like to try it out.
 

mestog

New member
Jul 26, 2011
4
1
Hello there
Well run the Runtastic app go to
Setting
More
Runtastic
Enter promotion code

Thats it man
Cheers
 
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mestog

New member
Jul 26, 2011
4
1
Hello

How did u know that ur promotion code already been used ?
Check the runtastic.com/en/activate and enter ur code otherwise just email them and tell'em about ur issue
 

ngoonee

Senior Member
Jun 21, 2011
273
39
Hello

How did u know that ur promotion code already been used ?
Check the runtastic.com/en/activate and enter ur code otherwise just email them and tell'em about ur issue

Because I went to the website and entered the code and the error message said the key had already been used. I've emailed Sony but got back a generic 'this is how to install Runtastic' reply.
 

mestog

New member
Jul 26, 2011
4
1
Well there is something weird then i wish i can help and give u more info about it but u must contact Sony again and tell them about it or from where did u buy ur smartwatch 2 go and ask them
 

ILuvRice

Senior Member
Jun 8, 2012
187
48
Have you tried the developer of runtastic. They might help you out if you explain your situation and maybe show some proof of purchase of watch?

Sent from my LG-D950 using XDA Premium 4 mobile app
 

ngoonee

Senior Member
Jun 21, 2011
273
39
Have you tried the developer of runtastic. They might help you out if you explain your situation and maybe show some proof of purchase of watch?

Sent from my LG-D950 using XDA Premium 4 mobile app


Sent them an email and the automated reply points me to their 'new improved' help website where I can 'raise a ticket' if my query isn't answered. But there's no way to raise a query, as far as I can tell....
 

thearif

Senior Member
Feb 27, 2008
457
138
Sent them an email and the automated reply points me to their 'new improved' help website where I can 'raise a ticket' if my query isn't answered. But there's no way to raise a query, as far as I can tell....

I did not use my key and if I can find it I can send it to you. I am not planning to use it anyway. But that is a big IF because I can't remember where I placed the box.

Sent from my HTC One SV using Tapatalk
 

ngoonee

Senior Member
Jun 21, 2011
273
39
I did not use my key and if I can find it I can send it to you. I am not planning to use it anyway. But that is a big IF because I can't remember where I placed the box.

Sent from my HTC One SV using Tapatalk

Thanks, the sentiment is much appreciated, even if you can't find it =):good:
 

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