Ring of Yellow Spots on Screen (White Background)

zhix · Apr 16, 2012

Has anyone seen a ring of yellow spots on around the screen when view on a white background ? or am I the only one holding a lemon?

the yellow spots doesn't seem to hamper normal operation so i haven't really bang any tables at HTC yet but it is disturbing for a brand new device.

i'm also hoping this is the glue that is holding the screen to the phone and it wil eventually dry up and disappear like Samsung S2

http://imageshack.us/content_round.php?page=done&l=img525/2572/ringofyellowspotspointe.png

JunKisaragi · Apr 17, 2012

zhix said:
Has anyone seen a ring of yellow spots on around the screen when view on a white background ? or am I the only one holding a lemon?

the yellow spots doesn't seem to hamper normal operation so i haven't really bang any tables at HTC yet but it is disturbing for a brand new device.

i'm also hoping this is the glue that is holding the screen to the phone and it wil eventually dry up and disappear like Samsung S2

Thanks for posting.

On my 3rd trip to have my second unit replaced, the third one had a huge yellow spot that's visible on the welcome screen (HTC). It's located at the upper left corner. It's interesting to note however that I did not notice yellow spots on the first two units.

The store I went to only had three on stock, and all of 'em had "cosmetic" defects. The third one having the yellow spot and a silvery dot inside the glass that's not part of the LCD nor the bezel. Dunno where that came from.

Cancelled my purchase and I guess will just hold off on buying a new one 'til HTC can sort their sh** out.

kartikk · Apr 18, 2012

zhix said:
Has anyone seen a ring of yellow spots on around the screen when view on a white background ? or am I the only one holding a lemon?

the yellow spots doesn't seem to hamper normal operation so i haven't really bang any tables at HTC yet but it is disturbing for a brand new device.

i'm also hoping this is the glue that is holding the screen to the phone and it wil eventually dry up and disappear like Samsung S2

http://imageshack.us/content_round.php?page=done&l=img525/2572/ringofyellowspotspointe.png

my dad got the HTC one v a few days ago..it had one yellow spot in the corner
..so i had it replaced & the new one doesn't seem to have any such yellow dots
after 3days of use..hope it stays that way

IsoNick · Apr 18, 2012

Today when I was browsning on a white homepage I noticed this as well. But it's so little that I don't see it as problem.

zhix · Apr 19, 2012

i bought a 2nd unit for my dad and it had the SAME problem .. yellow dots all around the sides of the screen. I'm suspecting that it's the glue that's holding the screen. it's not a functional issue but looks ugly that's all. Now considering if I should return both sets to HTC.

zhix · Apr 19, 2012

starting to see people reporting these yellow spots .. i'm hoping these spots will disappear with use but doesn't seem to be.

https://www.google.com/#hl=en&sclie....,cf.osb&fp=a366a72422fd9740&biw=1241&bih=564

d33f · Apr 19, 2012

Acknowledgement from HTC

http://focustaiwan.tw/ShowNews/WebNews_Detail.aspx?Type=aeco&TNo=&ID=201204180041

Renise · Apr 21, 2012

i was feeling kind of down because of it actually, thought that was me having this problem only. but other people encountering the same, someone went to have a one to one replacement, yet, still having this issue, hope HTC will improve soon

Here are some pictures when I was unboxing it *just for sharing*

33981_10150683395066017_593856016_9716116_745422083_n.jpg

149386_10150683395121017_593856016_9716118_828674170_n.jpg

543522_10150683395241017_593856016_9716120_1483714234_n.jpg

549354_10150683495626017_593856016_9716573_333673811_n.jpg

552003_10150683495706017_593856016_9716574_200082667_n.jpg

559602_10150683495776017_593856016_9716575_210638422_n.jpg

zhix · Apr 22, 2012

I went to replace the 2 phones at the service center yesterday and they wouldn't commit to a 1-1 replacement claiming they need to get "management" approval. They also won't confirm that the new replacement phones will solve the problem saying that the replacement phones (if given) comes straight from the warehouse.

will update what happens when i receive the new phones.

zhix · Apr 23, 2012

See reply from HTC SEA

Quote"
Thank you for your reply, the yellow screen of the products is due to the manufacturer of the screen, we sincerely apologized so much inconvenience and issues caused to you. Kindly check your new phone after you received it, if there is any problems please contact us agian!

Best Regards HTC
"Unquote

ferdian08 · Apr 23, 2012

zhix said:
See reply from HTC SEA

Quote"
Thank you for your reply, the yellow screen of the products is due to the manufacturer of the screen, we sincerely apologized so much inconvenience and issues caused to you. Kindly check your new phone after you received it, if there is any problems please contact us agian!

Best Regards HTC
"Unquote

so, just go to service center, we will get new phone?

zhix · Apr 24, 2012

if you notice, they didn't say that .. at least not the guys at the service center.

I'm still waiting for the replacement phones (3 working days so far) so ..

ferdian08 said:
so, just go to service center, we will get new phone?

zhix · Apr 25, 2012

okay .. i just got back one of the phones (for some strange reasons, both my replacement phones are coming in from different sources and different schedules) and it DOESN'T have the yellow spots !!

crossing my fingers that the 2nd phone will not have any yellow spots as well.

zhix · Apr 26, 2012

it knew it was too good to be true .. the 2nd phone HAD the same yellow spots. But now i know HTC is capable of phones without the yellow spots, i called HTC Support and rejected the yellow spots. I just wish there is a way to blow up this matter and make HTC take more responsibility and attention into this matter. the issue seems worst then i thought it would be.

#1. Brand New Phones 2 Sets - Yellow Spots
#2. Replacement Phone (1 Set) - Yellow Spots

Now waiting for HTC call center to get management approval to get a replacement phone for my replacement phone for the SAME yellow spot issues.

Abaddon · Apr 26, 2012

Suddenly i have spots on the bottom screen wth :/

Sent from my HTC One V using Tapatalk 2

akashmehta · Apr 26, 2012

Yellow dots at bottom

..

RaceAce · Apr 27, 2012

I returned the first phone I received because it had a faulty touch screen and the yellow spots.

The new one I got still has yellow spots but the touch screen atleast works.

Also, almost every one I know who owns a HTC One V has these yellow spots, just some of them have not noticed.

Flyarnk · Apr 27, 2012

I have been using HTC One X for over a week now. When I got it first, I noticed the yellow spot right away on left bottom corner. It was specially visible in White/grey background.

I found a pressure point just beside the yellow spot. When I gently pushed that area with tip of my nail the yellow spot would disappear. Although it would come right back when I release the pressure.

I kept doing it for days and guess what now yellow spot is almost gone...maybe 5% left or maybe its just me now

Let me know if this works for any one. Good luck

richard24 · Apr 28, 2012

Flyarnk said:
I have been using HTC One X for over a week now. When I got it first, I noticed the yellow spot right away on left bottom corner. It was specially visible in White/grey background.

I found a pressure point just beside the yellow spot. When I gently pushed that area with tip of my nail the yellow spot would disappear. Although it would come right back when I release the pressure.

I kept doing it for days and guess what now yellow spot is almost gone...maybe 5% left or maybe its just me now

Let me know if this works for any one. Good luck

I have the exact same problem (at the same spot - bottom left)

I tried what you did and the yellow spot disappears when I press it, but goes back when I release. I'll try to do that for a couple of days, let's see if it works.

zhix · Apr 28, 2012

the first 3 sets of HTC ONE V had yellow spots .. only the 4th set did not have yellow spots .. that's a 75% fallout rate .. don't try to help HTC ... DEMAND FOR A NEW PHONE with a WORKING SCREEN that YOU DESERVE !!

I'm trying to get a replacement for the 3rd SET of BRAND NEW HTC ONE V from HTC but they are giving me all sorts of excuses.

Ring of Yellow Spots on Screen (White Background)

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