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[INFO][EU] Rooting and Flashing don't void the warranty

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By Ilko, Senior Member on 17th November 2012, 11:50 PM
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1st December 2012, 04:00 PM |#21  
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Quote:
Originally Posted by Ilko

yes, but if such programs are leaked, it's their problem, not ours. there is no any law or rule that explicitly forbid software modification. It's open source... and the european directive protects us. I'll even say, that the ability of flashing wrong firmware could be considered as a default. This should not be possible.

people must understand that rooting and flashing are only restricted, not forbidden. I think they simply can't do that legally.

Open Source or not. Wrong firmware that break your phone is your own fault and even under the new directive it won't get repaired.
 
 
4th December 2012, 02:35 AM |#22  
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maybe, but it's all up to you of telling the true or not...
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5th December 2012, 10:23 PM |#23  
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The OP ist not entirely correct.

You can only claim the compulsory warranty from the seller you bought the phone at. The manufacturer on the other hand still has the right to make up rules when warranty applies and when it does not. Your contract is not with the manufacturer but with your seller.
5th December 2012, 11:34 PM |#24  
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Seller/carrier are just an intermediary, warranty contracts are with end user and OEM in this case that would be LG mobile and it can't be changed, that's why it comes bundled phisically with the phone, if OEM decides to change time of warranty gets extended. But tipically every region has its own policies.

sent from my Optimus Black V28c
6th December 2012, 12:10 PM |#25  
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Please do not confuse

warranty from LG (this is not compulsory, thus LG dictates the terms)
warrenty from the seller - compulsory and not directly dependent on LG, although the seller will most likely handle warranty claims throug LG

LG's warranty is something LG chooses to offer, thus they can dictate the terms.

If you root (in EU) LG may deny your warranty claim, whereas your seller cannot do that with the compulsory warranty. As you purchase contract is with the seller they have to offer warranty, even when rooted.

That is what the current case is all about.
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6th December 2012, 07:39 PM |#26  
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As i said, it all depends on the region, here in my country, LG is forced to give at least 1 year warranty. Seller in this case the carrier is just the intermediary.

sent from my Optimus Black V28c
6th December 2012, 09:32 PM |#27  
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Yeah, but this thread is on EU laws. Where are u from?
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7th December 2012, 02:50 AM |#28  
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Quote:
Originally Posted by Bäcker

Yeah, but this thread is on EU laws. Where are u from?

You can see where I'm from in my profile.

AFAIK even on EU, regional laws trumps Union law.

sent from my Optimus Black V28c
8th December 2012, 07:05 AM |#29  
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Quote:
Originally Posted by re4lsk

AFAIK even on EU, regional laws trumps Union law.

Not according to Wikipedia:

Quote:

The supremacy (sometimes referred to as primacy) of EU law is a principle by which the laws of European Union member states that conflict with laws of the European Union must be ignored by national courts so that the European Union law can take effect. The legal doctrine emerged from the European Court of Justice through a number of decisions.

22nd December 2012, 10:19 PM |#30  
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Thanks for the information!
3rd January 2013, 01:30 PM |#31  
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Quote:
Originally Posted by xonar_

"Running any software on the device that we don't approve voids your warrenty." (And I'm pretty sure that will include rooting software)

In most parts of the world such clauses were ruled invalid a long time ago.
The manufacturer has to prove that you did something wrong and that these allegedly wrong actions actually bricked the device.

Quote:
Originally Posted by Bäcker

The OP ist not entirely correct.

You can only claim the compulsory warranty from the seller you bought the phone at.

You are wrong. That's only true for a certain amount of time after which the manufacturer is held responsible.

Quote:
Originally Posted by Bäcker

The manufacturer on the other hand still has the right to make up rules when warranty applies and when it does not.

Bullsh*t!

Quote:
Originally Posted by Bäcker

Your contract is not with the manufacturer but with your seller.

You are wrong again, see above.
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