I have done everything and still can't get mine to hardspl. I keep getting the fatal error 262, or fatal error 260. Or, please make sure the radio on the phone is turned on, and the device is properly synced. Well, it is!!! The phone is synced, but it says to check if it is plugged in on the cradle on and on. Nothing works, if I go manual it locks up on 0%. I have reinstalled wmdc, restarted, phone...comp...hard reset. I have tried everything so far, what am I doing wrong. I can't even get the SSPL-Manual-Rhodium.exe to get going on this phone, and after the last attempt my slider bar icons went back to stock. Before anyone tells me to read instructions or any generic remark "again" such as make sure you enablerapi been there done that 50 times now. Im not trying to sound like an A**H*** but the advice the tech support has once offered was well....Please I need help!