Phone will not turn off

Destim · May 17, 2014

Help.. my phone just will not turn off even though I press the power button..
It won't turn off by itself after screen timeout time as well..

Sent from my SM-N9005 using XDA Premium 4 mobile app

vndnguyen · May 17, 2014

Did you try to restart the phone?

Remove the battery and insert again to restart and see if it does help

Destim · May 17, 2014

Tried but still isn't turning off

Sent from my SM-N9005 using XDA Premium 4 mobile app

vndnguyen · May 17, 2014

Hum so weird

1- Check the Developer options in the Settings menu to make sure you didn't play around with these settings?
2- Are you using stock firmware, or did you flash any custom firmware or custom kernel?
3- The last thing I can recommend is try to factory reset, or re-flash the stock firmware.

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Phone will not turn off

Destim

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vndnguyen

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Destim

Senior Member

vndnguyen

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