stock recovery not working

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Iajay

Member
May 18, 2014
43
2
Hi Guys
I have a problem with my D838 Hongkong version with 16gb RAM
I m not able to do a hard reset I try login onto the stock recovery by shutting down and then pressing vol down and power button as mentioned at various places
But nothing happens and the mobile starts normally
My firmware is the latest for hongkong - D83810d-HKG-Xx
So is this firmware problem?
Any suggestions
KInd regards
Ajjaykummar
 
Last edited:
J

JohnnyInBriz

Senior Member
Oct 7, 2010
283
95
Brisbane
Xiaomi Mi Max 3
Samsung Galaxy A72 4G
Iajay said:
Hi Guys
I have a problem with my D838 Hongkong version with 16gb RAM
I m not able to do a hard reset I try login onto the stock recovery by shutting down and then pressing vol down and power button as mentioned at various places
But nothing happens and the mobile starts normally
My firmware is the latest for hongkong - D83810d-HKG-Xx
So is this firmware problem?
Any suggestions
KInd regards
Ajjaykummar
Click to expand...
Click to collapse
Press vol down and power until logo appears then release both keys. After 2 seconds press both vol up and vol down and it should then prompt if you wish to do a factory reset.
 
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    J
    JohnnyInBriz
    Iajay said:
    Hi Guys
    I have a problem with my D838 Hongkong version with 16gb RAM
    I m not able to do a hard reset I try login onto the stock recovery by shutting down and then pressing vol down and power button as mentioned at various places
    But nothing happens and the mobile starts normally
    My firmware is the latest for hongkong - D83810d-HKG-Xx
    So is this firmware problem?
    Any suggestions
    KInd regards
    Ajjaykummar
    Click to expand...
    Click to collapse
    Press vol down and power until logo appears then release both keys. After 2 seconds press both vol up and vol down and it should then prompt if you wish to do a factory reset.
    View

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