Why my AMOLED has pinkish tint (Answer inside) - UPDATED

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cez10

Senior Member
Feb 16, 2010
1,188
24
yes it does, ... if you had TFT screen instead of AMOLED the battery life would have been ALOT worst!

and all those people you are talking about had their handsets for less than a week, ... they have to play with it every god damn minute because its a new toy, .. after the novelty effects wears out, .... am sure the Desire will last more than one day easily ..

mate could you write to him about the pink tint issue i already have briefly but youtube is not letting me write everything what i want dont know why :S

and tell him about the lcd test website if he could check it out
 

setspeed

Senior Member
May 4, 2009
1,026
145
yea me. i dont have it or notice it and i stand by and ask you lot to seriously go and view the htc.com website on a IPS panel monitor and see for yourself that its exactly the same so called tint.

Unfortunately I haven't got an IPS panel monitor to do this. So what you are saying is that the HTC.com website is supposed to look pink, if the colours are accurately reproduced. And I suppose, extrapolating from that, all the pinks I'm seeing on this phone are being reproduced accurately?

The thing is, HTC doesn't intend their site to look pink, Google don't intend emails in their app to look pink, and Slashdot didn't intend their greys to look pink. All other phones/computers that I have access to reproduce the colours as grey. So regardless of whether or not the screen on the Desire is accurate, it doesn't give a good experience.

If it can be fixedwith a software update, then great.
But until then, in case it IS a hardware issue I am going to exchange my phone for a new one. TMobile haven't got any in stock now (surprise, surprise) and will let me know when they do. I have advised them that I do not want to be lumbered with this handset, so if they don't get any stock in by the time 7 working days has passed (time I can reject under Distance Selling Regs) 14th April, then I am ringing them up to cancel my contract.

Incidentally the support guy I just spoke to had a Desire right there. He wasn't able to look at the GMail app as not set up, but he could notice the pink tint on the top part of the clock on the homescreen just above the dividing line between the top & bottom halves.

I don't know if I'm wasting my time here, but I'll let you know how I get on when/if they get any stock to exchange with mine.
 

jonneymendoza

Senior Member
Mar 10, 2008
561
16
london
Unfortunately I haven't got an IPS panel monitor to do this. So what you are saying is that the HTC.com website is supposed to look pink, if the colours are accurately reproduced. And I suppose, extrapolating from that, all the pinks I'm seeing on this phone are being reproduced accurately?

The thing is, HTC doesn't intend their site to look pink, Google don't intend emails in their app to look pink, and Slashdot didn't intend their greys to look pink. All other phones/computers that I have access to reproduce the colours as grey. So regardless of whether or not the screen on the Desire is accurate, it doesn't give a good experience.

If it can be fixedwith a software update, then great.
But until then, in case it IS a hardware issue I am going to exchange my phone for a new one. TMobile haven't got any in stock now (surprise, surprise) and will let me know when they do. I have advised them that I do not want to be lumbered with this handset, so if they don't get any stock in by the time 7 working days has passed (time I can reject under Distance Selling Regs) 14th April, then I am ringing them up to cancel my contract.

Incidentally the support guy I just spoke to had a Desire right there. He wasn't able to look at the GMail app as not set up, but he could notice the pink tint on the top part of the clock on the homescreen just above the dividing line between the top & bottom halves.

I don't know if I'm wasting my time here, but I'll let you know how I get on when/if they get any stock to exchange with mine.

Have you got a HDTV at home? connect your pc to that and check it out. most hdtv are ips panels.

All im saying is if ips panel screens produce the same effect as our devices, then there is nothing wrong with your device mate. like i said, ips panels are more accurate with colours then normal tn panels.

for me, the htc site doesnt look pink to me, it just looks more warmer and vivid then my TN monitor.

edit: i have a htc magic and my desire side by side looking at the gmail client. i can see why people are disapoited with this so called pink tint, deifnetly is apparent a bit on the desire but the other grey title bar is more grey and sharper on the desire. same goes with the Star labeled image. its much more golden orange in the desire then on the htc magic.

hope that helps
 
Last edited:

Cr4zyB4st4rd

Member
Mar 27, 2010
17
1
Pboro UK
Um, the htc website, has no pink tint when viewed on my monitors, and looking at the colour in photoshop proves it's not tinted. It is grey gradients.
 

setspeed

Senior Member
May 4, 2009
1,026
145
Just tried looking at Facebook site for the first time. As most of you know this site has an overall blue theme. I'm now looking at people's comments which are normally surrounded by a very light blue box. What colour are they on the Desire? yes that's right - pink!

Sorry, I don't have the cables to connect my laptop to my tv, so can't check that out. Doesn't matter though - I don't want a phone that shows what is meant to be light grey as pink, and light blue as pink. If the next one/exchange is the same then I'll reject it. I don't want to be stuck in an 18mth contract with a phone that, in my opinion, has a fault.

I suppose this will teach me to try and be an early adopter!!
 

jonneymendoza

Senior Member
Mar 10, 2008
561
16
london
Just tried looking at Facebook site for the first time. As most of you know this site has an overall blue theme. I'm now looking at people's comments which are normally surrounded by a very light blue box. What colour are they on the Desire? yes that's right - pink!

Sorry, I don't have the cables to connect my laptop to my tv, so can't check that out. Doesn't matter though - I don't want a phone that shows what is meant to be light grey as pink, and light blue as pink. If the next one/exchange is the same then I'll reject it. I don't want to be stuck in an 18mth contract with a phone that, in my opinion, has a fault.

I suppose this will teach me to try and be an early adopter!!

what the hell? you seriously do have issues with yours, i have just loaded up facebook website and did the above and its definetly light blue to me. not pink whatsoever.
 

setspeed

Senior Member
May 4, 2009
1,026
145
what the hell? you seriously do have issues with yours, i have just loaded up facebook website and did the above and its definetly light blue to me. not pink whatsoever.

That actually makes me feel a lot better - my phone IS in fact faulty, and I'm not just being a fussy little so & so!

Anyone else getting pink (instead of blue) on the boxes surrounding people's Facebook comments?
 
R

rhedgehog

Guest
not getting the tint here, except on those test images from the websites. In the Gmail page, there's no tint that i can notice whatsoever.

Unlocked device, latest generic ROM.

HTC website is definitely grey, and so is facebook.

Gmail application does not look grey to me, but i suppose i can see if you compare it to another device, it does have a different colour temperature, so you might think it was pinkish, but i can't say i've noticed it without comparing to another phone....

hope those of you with faulty devices get the replacements without problems....
But it looks like ion general, the occasional, slight colour tint on the edge of some greyscale items is par for the course with AMOLED.
 
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EroThraX

Senior Member
Mar 25, 2010
256
2
I really think this is more of a individual eyesight thing, I've asked friends and family and they have all had different ideas of what colour the very light colours were showing up as. Some seeing the light blues and greys as normal and some saying they were light pinks.
 

cez10

Senior Member
Feb 16, 2010
1,188
24
I really think this is more of a individual eyesight thing, I've asked friends and family and they have all had different ideas of what colour the very light colours were showing up as. Some seeing the light blues and greys as normal and some saying they were light pinks.

i hope mine will be fine because im very picky about tiny little details specially if it will cost me quite a lot, and i hope its just a software issue
 

gogol

Senior Member
May 20, 2005
3,735
216
My question now ...

Is this pinkish only occur on HTC AMOLED device?

How about other manufactur AMOLED like Samsung for example?

Anyone has both devices?
 

gogol

Senior Member
May 20, 2005
3,735
216
That could indicate that WM6 is more power efficient compare to (HTC) Android.

I could be wrong, but I think Android still need more and more improvement.

So how does the HD2 manage to power a 35% bigger TFT screen with a 12% smaller battery then? I'm not having a go at you, I'm just seriously curious.
 

salahag

Senior Member
Nov 2, 2009
196
1
I've just canceled my pre-order, no way I'm getting a device with a screen that distorts the colors.
This reminded me of the nexus one screen analysis made by Display Mate.

This is exactly why i will not upgrade from the Hero to the Desire. It's still a hero in my eyes.

I just don't understand how these companies think. I've read in some reviews about the Desire where they say the AMOLED screen it's BLINDLY bright!!!! why would anyone need that? especially when you're compromising true colors as HTC claim the Desire has on their website. The screen on the Hero is more than perfect.

They just do all they can to make it cheaper and cheaper ... same goes for the battery, they just want to compete in thickness and end up with smaller batteries.

this is why we will never see a perfect phone.
 

Coatezy

Senior Member
Nov 18, 2009
101
2
Bristol
That actually makes me feel a lot better - my phone IS in fact faulty, and I'm not just being a fussy little so & so!

Anyone else getting pink (instead of blue) on the boxes surrounding people's Facebook comments?

Mine was this same as yours.. Now gone back for a full refund.. Going to stick with my hd2 for a couple of weeks and try again then.
 

irkan

Senior Member
Nov 26, 2009
762
65
mate could you write to him about the pink tint issue i already have briefly but youtube is not letting me write everything what i want dont know why :S

and tell him about the lcd test website if he could check it out
ask who? :D

So how does the HD2 manage to power a 35% bigger TFT screen with a 12% smaller battery then? I'm not having a go at you, I'm just seriously curious.

Am not sure, all i know is that AMOLED is more efficient (in terms of power consumption) than TFT, and it has been proven, you could google it and you will find more info about it :)


and for all people, ... as i said, .. in most cases you will NOT notice anything, and it is not a huge issue, its just an explanation on whats happening.

and its just another way of rendering the pictures, we are so used to RGB displays that we see everything else is faulty, this shouldnt be the case, its not faulty at all.

I have seen some people complaining about strong pink tint on almost all the screens, .. those are the only ones who need to worry, and they SHOULD get a replacement for their devices.

otherwise if you just happen to test those gray pictures and see them pink in your phone and then say its faulty, .. you should reconsider.

those test pictures are specifically engineered to amplify the effect of the AMOLED display, they put the gray color soooo close to other different visual color so when the AMOLED approximate just a little bit it will show different to the eye. I bet that there are other pictures that target the TFT as well (i dont have them though)
 

cez10

Senior Member
Feb 16, 2010
1,188
24
ask who? :D



Am not sure, all i know is that AMOLED is more efficient (in terms of power consumption) than TFT, and it has been proven, you could google it and you will find more info about it :)


and for all people, ... as i said, .. in most cases you will NOT notice anything, and it is not a huge issue, its just an explanation on whats happening.

and its just another way of rendering the pictures, we are so used to RGB displays that we see everything else is faulty, this shouldnt be the case, its not faulty at all.

I have seen some people complaining about strong pink tint on almost all the screens, .. those are the only ones who need to worry, and they SHOULD get a replacement for their devices.

otherwise if you just happen to test those gray pictures and see them pink in your phone and then say its faulty, .. you should reconsider.

those test pictures are specifically engineered to amplify the effect of the AMOLED display, they put the gray color soooo close to other different visual color so when the AMOLED approximate just a little bit it will show different to the eye. I bet that there are other pictures that target the TFT as well (i dont have them though)


the guy who did the reviews on youtube whos phone lasted 4 days lol post him the link to gradient site to check out on his device as he also has it from t-mobile, i did told him but my youtube is messin around so cant tell him again as he said to remind him later
 

irkan

Senior Member
Nov 26, 2009
762
65
the guy who did the reviews on youtube whos phone lasted 4 days lol post him the link to gradient site to check out on his device as he also has it from t-mobile, i did told him but my youtube is messin around so cant tell him again as he said to remind him later

the new youtube is messing with me too :/ an error message appears when i try to post something, i will try to post later though :D
 

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    Hi,

    Ok first of all i know that there are other threads related to this thing, those threads defined the problem and many posts were speculations and wondering wither its hardware/software/glitch .... etc

    As i was searching about this and saw the other members conclusions I wanted to start a new thread so any new member comes and read this and know exactly why is this happening to him/her, and wither its a real problem or not.

    Desire's AMOLED displays have a big resolution 480*800 pixels,and have different sub-pixels arrangement in it, each pixel have "RedGreen" and the one after it is "BlueGreen" .... RG BG RG BG, .. etc, that is PenTile Matrix, while other LCD and "normal" displays have RGB RGB RGB, ... etc
    for more info about this, click here
    the pentile matrix looks exactly like this

    n1fig2.png


    Now the effect of this matrix is double edged, instead of having 3 sub-pixels in each pixel, we have 2 sub-pixels in each pixel, this saves power, precious battery power, but also this arrangement of sub pixels contributes to the issue somehow because the colors will not "look" exactly the way they are (the way the RGB matrix show it, which is used in most of our displays like TV, PC, LAPTOP, ... etc), there will be slight difference due to the screen "approximation", and that difference is NOT noticeable in most cases, only in few cases where the solid colors intersects with each other.

    see the posted screenshot of Gmail app with the gradient color near it

    see how the color picker identified the gray color, .. and how close it is to the pink, the pink showed due to the display approximation of the color.

    and most importantly see how "photohop" saw the color as "not a web safe color" and see how it showed in the small square the pink color!

    86214560.jpg


    photoshop detects this because it knows that if an "approximation" happens than this will be displayed as pink.

    And not only that, photoshop suggests that you put a "safe" color, and it shows "pink" instead of the gray as a suggestion!! why is that?

    To find the answer, look at the circle in the color gradient board, you will see that this "gray" is nearer to the pink than it is to the actual gray!!!

    98603968.jpg


    and here we are seeing it pink on the Desire's AMOLED devices, what a surprise!

    Now notice how the upper bar is dead gray, and does not have any pink in it, that is because its "GRAY" is not close or near any other visually-different color. and of course photoshop identified it as "SAFE for web", and that even if an approximation happens, this will still be rendered as gray

    the good news is, it will NOT be noticeable in most of the cases, because most of the colors are not gray scaled and not "visually close to the human eye" to other colors, as you can see from the gradient color posted there are many "safe" grays out there, ... but google had to choose that gray that is near the pink

    Now the bad news is, that this is NOT an android software problem, it is a hardware (display/calibration) issue.

    but does that mean it cannot be solved "indirectly" by software? .... not sure, am thinking of what if Android created a layer where it picks each color and see wither its safe or not, .. if its not safe than do an OS approximation for that color, if its "gray near pink" change it to "gray" and pass it to the AMOLED as "safe color". not sure how that would be implemented or what is the weight and impact.

    but as i mentioned before, if apps stick to "safe" colors, this will insure that even if an approximation happened, nothing will be noticeable :)

    ------------
    UPDATE For people who think that the issue is from the browser and not from the AMOLED display that has PenTile matrix.



    here is a screenshot from Android SDK emulator with the same browser as in Desire (WebKit)
    rubgn8.jpg


    here is a screen shot of the original website from the PC, using Google Chrome browser

    73274421.jpg


    and here is a screenshot of the site taken directly from HTC Desire (the site has been visited from the HTC Desire and a screenshot was taken and transfered)

    2hhkwo8.jpg



    Its pretty clear that the browser is not the real issue (even though it has some slight very slight pinkish hue), the pinkish is alot worst in the desire than what is the emulator and the screenshots show
    -------------
    UPDATE
    After seeing the below pictures (thanx onkolog for posting those pics!), one can conclude that this "gray shades to strong pinkishness" issue is definitly not a general AMOLED issue.

    People reported that in Samsung Galaxy, and Legend (Both AMOLED but not PenTile matrix) have slight pink viewing the htc.com site, but it is nowhere as pink as found in the HTC Desire

    HTC Desire:
    desy.jpg


    HTC Legend
    legd.jpg

    as the pictures shows clearly that the legend (which has AMOLED display with normal RGB implementation) shows the Gray as pretty Gray (not as pink as the Desire).

    here is a pic of the Desire & Legend side-by-side with the HTC website shown
    (thank you ohyeahar for this shoot). the Desire has more pinkishness than the legend, the legend seems fine but some people said that it also has some slight pink (not as desire though)
    legire.jpg


    as you can from the photo and as ohyeahar stated (having both devices, legend and desire) that its not a real issue, but its there if you really look for troubles you will find it, otherwise normally you wouldnt be annoyed from it


    EDIT: some people have pink hue all over the screen, not only particular apps/colors, .. IMO this just your device, and you should replace your device

    EDIT: I used web-safe colours as a technique to show how the colours might look different due to screen approximation the web-safe colours is not designed to detect the approximation of the Desire's AMOLED accurately, it is designed for web approximation due to compression, but they are similar some how, in terms of that colours are getting approximated and changed sometimes to the nearest possible colour thats why i used it.

    the "web-safe" approximation only appears when an image is compressed for web standards (or approximated in case of the Desire's AMOLED), .. some images are not compressed for web use, you see the the HTC.com page gray on your monitor, and i see it gray on my nokia e75, but it looks pink in the Desire's AMOLED because the display of the desire (and i suspect android too) approximate the colour, and i used the web-safe colour technique to detect that (even though that this technique is not dedicated to identify the Desire's AMOLED approximation)
    1
    The battery drain from the screen is somewhat dependant on what you are watching. If you are displaying an image with lots of different colors, areas with black and so on, the screen will not use as much power as an LCD-screen. But if you for instance use a spreadsheat in excel or word-doc. where most of the screen is bright white, then the screen will use more power than an LCD, since it has to light up all pixels, whereas the LCD only has a few backlights.

    As an exampel from a QVGA screen; black text on a white background would eat up 3W, white text on a black background would only use 0,7W.

    So in real life, there might not be that much gain in powersaving.
    1
    The display colours are as they are due to display RGB primary calibration at the factory - and software to a much much tinier degree - nothing to do with manufacturing. It is either intentional to circumvent other problems or simply poor-to-no calibration. The DDI approximation won't by itself make such errors with proper display calibration.

    1. The Desire and Nexus One both have a very blue colour temperature intentionally, which shifts the greys to the red-magenta spectrum when combined with the PenTile over-green subpixel approximations the DDI must provide for. The reason for that starts with the fact that the organic B element in OLEDs fail far faster than the RG, and the blue luminance is very low but with high power draw which results in very low blue luminous efficiency right from the start. This is a known problem with OLED engineering. To delay the onset of the B spectra output decreasing to the viewer, manufacturers intentionally shift the beginning calibration towards very blue output. So it starts off with colour oversaturation and a bluey temperature with higher power draw, but as the B pixels degrade and their luminosity decreases, the blue doesn't suddenly disappear within the first 2-5 years of average use, it will just decrease significantly. As the blue luminance decreases, at some point, the colours will appear far better than when new.

    You can see such measurements in these tests by professionals, for instance: http://www.displaymate.com/Nexus_One_ShootOut.htm

    2. There are other workarounds employed, like the PenTile matrix, but it shouldn't affect the image reproduction much if the display is properly factory calibrated with the primaries and the software algorithms are decent with scaling and compression. Higher B spectra than with PenTile would increase sharpness but also increase power by a large margin on these displays too. Increasing B spectra would also increase the probability of defective subpixels on the display.

    3. The bad readability people complain about in sunlight is due to very low maximal white luminance with these OLED displays (~200*cd/m2) and the high reflectance on these displays (primarily because of the metallic cathode, large spaces between layers so the panel is far down and poor anti-reflective coating on-screen). The device manufacturers can easily circumvent these, with additional time+cost.

    4. If colour accuracy is what you are after, except black, nothing on the market touches the LCD featuring Droid X and the Droid - both known for absolutely excellent colour reproduction. I've used both. Look at the Droid here, for instance: http://www.displaymate.com/Motorola_Droid_ShootOut.htm

    5. Just to be clear. I have absolutely no problem with some bits currently appearing slightly pink instead of light grey. Had someone here not complained, I wouldn't have noticed. I do dislike the obvious oversaturation in colours everywhere much though.

    -----------------------------------
    - Sent via my HTC Desire -
    1
    打攪了,我是進來賺積分的。:d