Ghost touch issues

nexuspur · Sep 7, 2019

Hello everybody,

im experiencing ghost touch issues with my GM1903. If i touch the display + the metal frame(especially the area around the charging port) there are ghost touches. Especially visible when playing games like pubg or whatever.
A link to an video of the issue: https://www.youtube.com/watch?v=pXu7WOtd9o4
There is also a thread in the oneplus forum existing, but still no reaction from oneplus....
And before there will be asking someone. Yes i have tried a factory reset, a reflash of the rom etc.
Currently i have sent in the phone, what im asking for is if anyone of you are experiencing the same issue please comment below with the production date.
Mine says 2019.06.03
Thank you!

shantorock · Sep 11, 2019

Which variant are you using 6/128 or 8/256 ??

quini2k · Sep 15, 2019

Are you charging the phone when it happens? If so, are you using the official charger and cable?

Enviat des del meu GM1900 usant Tapatalk

asc366 · Sep 17, 2019

nexuspur said:
Hello everybody,

Currently i have sent in the phone, what im asking for is if anyone of you are experiencing the same issue please comment below with the production date.
Mine says 2019.06.03

The productiondates for this issue vary, see the other thread at the OP forum: https://forums.oneplus.com/threads/oneplus-7-touch-issues.1070754/page-11#post-20733362

Not to deminish your efforts, but one of the guys over there sent it in and got it back with another OOS, 9.5.5, which showed even worse signs of ghost touches.

Please update us (and join the other thread too if you haven't already) and chip in with your experiences

rohaanS · Sep 17, 2019

how serious is this issue because i have this ordered should i cancel it?

asc366 · Sep 17, 2019

If you plan on using a case that seals off the bottom metal part. You'll be fine

rohaanS · Sep 17, 2019

how do you know this have you done it?

asc366 · Sep 17, 2019

Yup. Read the thread on OnePlus forum for more info and videos

rohaanS · Sep 17, 2019

asc366 said:
Yup. Read the thread on OnePlus forum for more info and videos

would this fix the issue: https://www.supcase.com/oneplus-7-unicorn-beetle-pro-shockproof-case

asc366 · Sep 17, 2019

Yep, that works

rohaanS · Sep 17, 2019

asc366 said:
Yep, that works

to confirm you own this phone have done this case trick and it has worked for you

sorry im paraniod

asc366 · Sep 17, 2019

As long as the bottom part is covered, you're safe.

asc366 · Oct 30, 2020

Unfortunately, the ghost touches are still an issue to this date

quini2k · Oct 30, 2020

asc366 said:
Unfortunately, the ghost touches are still an issue to this date

Do they appear when charging only?

Sent from my OnePlus7 using XDA Labs

asc366 · Oct 30, 2020

They appear only when not charging, when touching the metal base part around the chargeport and enabling airplanemode fixes it. Disable NFC doesn't, disabling nightlight doesn't, nor disabling any of wifi, bluetooth, gps, 3-finger-screenshot, tap-to-wake or the videoenhancer.

quini2k · Oct 30, 2020

Hi! It has only happened to me once... I was charging my OP7 with a non official charger. Throwing charger & cable to the trash bin solved the issue.

I apologise I haven't been of help

Sent from my OnePlus7 using XDA Labs

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Ghost touch issues

Have you got the ghost touch issue? Please read my post.

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nexuspur

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