[Q] HTC ONE 801s (International) Update to 4.4.2 lost data connection

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3py0n

Senior Member
Nov 25, 2010
83
3
I am using an international version of the HTC ONE 801s and after I updated to 4.4.2 last night I realized that I don't have data connection.

I can still make calls, data is turned on from the looks of it but I don't get data. Wifi works fine.

Anyone else have this issue?

Oh yea I'm with Rogers.

Please help T.T
 
A

alray

Inactive Recognized Contributor
May 22, 2012
8,932
3,593
3py0n said:
I am using an international version of the HTC ONE 801s and after I updated to 4.4.2 last night I realized that I don't have data connection.

I can still make calls, data is turned on from the looks of it but I don't get data. Wifi works fine.

Anyone else have this issue?

Oh yea I'm with Rogers.

Please help T.T
Click to expand...
Click to collapse

first dial *#*#4636#*#* to open the phone test menu. Select ''phone info'' and then make sure preferred network type is set to ''GSM/WCDMA/LTE auto''.
 
A

alray

Inactive Recognized Contributor
May 22, 2012
8,932
3,593
3py0n said:
yea it is set to that currently. But no go :(
Click to expand...
Click to collapse

Is your APN settings is correctly set for Rogers? If yes try deleting your rogers APN and create a new one.

btw don't forget to quote or mention me if you want me to receive a notification of you reply.
 
Last edited:
3

3py0n

Senior Member
Nov 25, 2010
83
3
alray said:
Is your APN settings is correctly set for Rogers? If yes try deleting your rogers APN and create a new one.

btw don't forget to quote or mention me if you want me to receive a notification of you reply.
Click to expand...
Click to collapse

Currently my APN list is empty lol...I clicked the options and "reset to default" and it completed but there is still nothing here.
 
A

alray

Inactive Recognized Contributor
May 22, 2012
8,932
3,593
3py0n said:
Currently my APN list is empty lol...I clicked the options and "reset to default" and it completed but there is still nothing here.
Click to expand...
Click to collapse

ok so create a new APN and name it ''Rogers LTE''

set those values manually:

APN: ltemobile.apn
MMSC: http://mms.gprs.rogers.com
proxy mms: 10.128.1.69
MMS port: 80
MCC: 302
MNC: 720

it should work with this
 
Last edited:
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A

alray

Inactive Recognized Contributor
May 22, 2012
8,932
3,593
3py0n said:
YES!!! I think it worked. I see the "H+" or "3G" or "E" beside the bars.

Will probably get data later when I have better reception.

Thank you :)

Any idea why the APN was removed?
Click to expand...
Click to collapse

it happens randomly sometimes after an update. Idk why. I guess Rogers screwed somthing in their ota update. I saw the same thing on my friend's SGS4. Hes with Rogers too and he lost is apn after the OTA. :confused::confused:
 
3

3py0n

Senior Member
Nov 25, 2010
83
3
alray said:
it happens randomly sometimes after an update. Idk why. I guess Rogers screwed somthing in their ota update. I saw the same thing on my friend's SGS4. Hes with Rogers too and he lost is apn after the OTA. :confused::confused:
Click to expand...
Click to collapse

Well regardless, thank you very much for your help :) Saved my phone.
 
A

alray

Inactive Recognized Contributor
May 22, 2012
8,932
3,593
3py0n said:
It does not work actually. Just a constant updating or reloading icon in the header bar. I tried restarting but that did not solve the problem. But I do see the h+ sign for data but I get no connection.
Please help and thank you TnT!
Click to expand...
Click to collapse

try both apn settings listed here (from Rogers website) Make sure you don't make any typo. If it still doesn't work, I think you'll have to call Rogers Tech support since your phone is stock and you didn't messed anything.

you might also want to try this one:

Name: Rogers
APN: internet.com
Username: wapuser1
Password: wap
Server: 172.25.0.107
MMSC: http://mms.gprs.rogers.com
MMS Proxy: 10.128.1.69
MMS Port: 80
MMS protocol: WAP 2.0
MCC: 302
MNC: 720
 
Last edited:
  • Like
Reactions: 3py0n
3

3py0n

Senior Member
Nov 25, 2010
83
3
alray said:
try both apn settings listed here (from Rogers website) Make sure you don't make any typo. If it still doesn't work, I think you'll have to call Rogers Tech support since your phone is stock and you didn't messed anything.

you might also want to try this one:

Name: Rogers
APN: internet.com
Username: wapuser1
Password: wap
Server: 172.25.0.107
MMSC: http://mms.gprs.rogers.com
MMS Proxy: 10.128.1.69
MMS Port: 80
MMS protocol: WAP 2.0
MCC: 302
MNC: 720
Click to expand...
Click to collapse

Hey thanks, I'll look into it once I have reception again.

Btw I MAY have found out the problem....I typed "ITEMOBILE" instead of "LTEMOBILE" LOL!!!! but unsure as I can't test it right now.

But thanks. I'll report back tomorrow :)
 
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    A
    alray
    3py0n said:
    Currently my APN list is empty lol...I clicked the options and "reset to default" and it completed but there is still nothing here.
    Click to expand...
    Click to collapse

    ok so create a new APN and name it ''Rogers LTE''

    set those values manually:

    APN: ltemobile.apn
    MMSC: http://mms.gprs.rogers.com
    proxy mms: 10.128.1.69
    MMS port: 80
    MCC: 302
    MNC: 720

    it should work with this
    View
    1
    A
    alray
    3py0n said:
    It does not work actually. Just a constant updating or reloading icon in the header bar. I tried restarting but that did not solve the problem. But I do see the h+ sign for data but I get no connection.
    Please help and thank you TnT!
    Click to expand...
    Click to collapse

    try both apn settings listed here (from Rogers website) Make sure you don't make any typo. If it still doesn't work, I think you'll have to call Rogers Tech support since your phone is stock and you didn't messed anything.

    you might also want to try this one:

    Name: Rogers
    APN: internet.com
    Username: wapuser1
    Password: wap
    Server: 172.25.0.107
    MMSC: http://mms.gprs.rogers.com
    MMS Proxy: 10.128.1.69
    MMS Port: 80
    MMS protocol: WAP 2.0
    MCC: 302
    MNC: 720
    View

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