[Q] Huawei E5372s-32 stuck on boot after wrong firmware

alaa2003 said:

Hello
i need help to back my E5372s-32 which stuck on boot and give me logo of Huawei
after connect it to my PC cannot feel with modem
i tried to enter ' Force download " mode to firmware it using (power+Menu) buttons during turn on but i could see it for less 1 second
i could get manual for the device may help
http://www.mediafire.com/download/f...aintenance+Manual+Basic+Version+V1.2.rar.html

thanks

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Hgall8 said:

Ok, so I'll try to make this short, this is how I fixed the logo bootloop.
I basically flashed a wrong firmware and the device was rendered unusable(stuck at logo).

First of all u need to use "Huawei Vodafone R215 – E5372 Flasher by fr3nsis" u can google it.
U need to find the right .hmf firmware to flash with fr3nsis.
The only one that I found and worked was "R215MobileWifiFirmware_v3.1"
it contains 13 files .bin and the flashable .
You also need R215MobileWifiFirmware_v3.1.exe

After getting the files u need to put the device in download mode,
take the battery out and put it back, press and hold menu and power until some text appears(1 second),
right when the text appears press menu and it should get you into download mode.

Now u can use the the flasher tool to flash the firmware. after a few seconds, it should say "fail"
restart device and flash with R215MobileWifiFirmware_v3.1.exe. it should now work

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jose_amaral97 said:

*Hi, friend Hgall8, do you still have the R215MobileWifiFirmware_v3.1.hmf? I've been searching but I do not get it anywhere on the internet*

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dr_edmund said:

Hi do you have any solution for version 21.290.03.00.838(current) ? I'M stucked on boot logo. How to downgrade to version 21.290.03.00.00? I tried using Fr3sis flasher 1.0v and it didn't work. I also tried Fr3nsis 1.6v but it didn't work bcuz it doesn't detect the com port meanwhile fr3nsis 1.0v can read the com port but different number of Com port. Let say huawei modem (com 9) but when it comes to detect the port using Fr3nsis 1.0v it show com4 instead. Desperately need help

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alaa2003 said:

thanks for advice , I will post it here too , you mean gsmhosting?

I get some update after many trying
I press power+Menu , as soon as (Force download) appear I quickly plugin the USB cable which connected to PC
suddenly I got screen of mifi ( DONOT POWER OFF) its force update screen, then my pc starts to feel with the modem and starts to installing driver
the problem that this PC have new windows so it does not recognize of all drivers,
after some time I installed the driver from
https://docs.google.com/file/d/0B9zJjgJXRt_eTlU2N2pJSVlRMWs/edit?pli=1
then I tried to Enter Force download again I could not
I tried more but as soon as I enter it , the mifi go out again to Huwaie logo
I do not know how I enter fore download mode easy and make PC feel again with Mifi

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