I am trying to support my Mom who has an unrooted Galaxy Note 2. Can I use this TeamViewer app? Everytime I look at it, it looks like it is Android >> Windows not the other way around. Hope you're still watching this thread.
this thread is on my notify list
I have had to do the same thing for my dad on his galaxy s3.
you are looking for teamviewer quick support.
http://www.teamviewer.com/en/news/366-New-Android-app-released-TeamViewer-QuickSupport.aspx
its really easy, have mom install the app, or log into her google account from your pc, find it in the webbased play store, and push the app to her phone.
once installed, she launches it, you request access, she gives you the key displayed on her screen, and your in. remote away !
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