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[Q] Note 3 random powers down

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By Taffwales, Junior Member on 24th February 2014, 01:23 AM
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For about a Week my note 3 started to just power down. Sometimes it happens when I deactivate the lock screen or it might happen when Im just using my phone.

I have updated it to kitkat N9005XXUENB3_N9005OXXENB1_XEO and have tried other custom roms and it still is doing the same. PLEASE any advice would be awesome!

thanks in advance.
 
 
24th February 2014, 02:24 AM |#2  
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Quote:
Originally Posted by Taffwales

For about a Week my note 3 started to just power down. Sometimes it happens when I deactivate the lock screen or it might happen when Im just using my phone.

I have updated it to kitkat N9005XXUENB3_N9005OXXENB1_XEO and have tried other custom roms and it still is doing the same. PLEASE any advice would be awesome!

thanks in advance.

Try FULL wipe (Including wiping internal sd) and then reflash the ROM and see if it still continues, if it does... You might have to take the device in for servicing.
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24th February 2014, 03:28 AM |#3  
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Thanks for the reply. I have triped knox so how can i take it in for a service? Could it be anything else apart from a hardware fault?? Thanks

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24th February 2014, 01:36 PM |#4  
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Still trying to find out if this is a hardware issue or softwear. Any tips guys?

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25th February 2014, 01:10 PM |#5  
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Well, if it will be a real problem than you should still take it into service, maybe that guy will forget to check the knox.
27th February 2014, 12:30 AM |#6  
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I'm starting to notice that I'm not getting no power downs when the charging lead is pluged in the phone.

Might it be a battery issue? If so how much does one cost for a note 3?

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27th February 2014, 11:37 PM |#7  
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Bump

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28th February 2014, 03:16 PM |#8  
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I had the same problem with my n7100 a few months ago.

the problem was, that one of the 4 battery contacts was a bit dirty (dont ask how this happened ), so a hard (or less hard) shake of the phone could interrupt the contact for a moment and the phone restarted.

I know its unlikely, but better check it before sendind it to the service
28th February 2014, 03:55 PM |#9  
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Yes it's working fine now for a few days....got a tooth pick and cleaned the contacts and everything is all fine.

Going to order another battery for backup also.

Thanks guys.

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28th February 2014, 04:07 PM |#10  
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Quote:
Originally Posted by Taffwales

Yes it's working fine now for a few days....got a tooth pick and cleaned the contacts and everything is all fine.

Going to order another battery for backup also.

Thanks guys.

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28th February 2014, 04:21 PM |#11  
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It's sure is......Now it's finding out what would be a good Rom to flash on it.

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