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 View Poll Results: Is your Dell Venue Pro crashing frequently (once or more per day)?

Frequent crashing, 16GB model, less than 14GB available storage remaining
 
38 Vote(s)
34.23%
Frequent crashing, 16GB model, more than 14GB available storage remaining
 
12 Vote(s)
10.81%
Frequent crashing, 8GB model, less than 6.5GB available storage remaining
 
1 Vote(s)
0.90%
Frequent crashing, 8GB model, more than 6.5GB available storage remaining
 
3 Vote(s)
2.70%
No frequent crashing, 16GB model, less than 14GB available storage remaining
 
27 Vote(s)
24.32%
No frequent crashing, 16GB model, more than 14GB available storage remaining
 
3 Vote(s)
2.70%
No frequent crashing, 8GB model, less than 6.5GB available storage remaining
 
19 Vote(s)
17.12%
No frequent crashing, 8GB model, more than 6.5GB available storage remaining
 
8 Vote(s)
7.21%

Vote on whether your Dell Venue Pro is crashing frequently

143 posts
Thanks Meter: 6
 
By pjfan75, Senior Member on 28th December 2010, 09:41 PM
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3rd May 2011, 04:00 PM |#51  
Senior Member
Thanks Meter: 6
 
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Thanks but it did not work....=[


Quote:
Originally Posted by Zephnath

Try running the Zune software in combatibility mode by following these steps:
1. Right click on the Zune software icon from the programs list
2. select properties
3. Click on Combatibility
4. Click the check box next to the text "Run this program in combatibility mode for:"
5. Select a version of Windows Vista from the drop down menu.
6. Check the box that has the text "Run this program as an administrator" next to it

There is a chance that you may only need to the program as an administator, so you may want to skip steps 3-5 and see if that works first. Note that you will get a notification every time you start the program now, that is the down side of doing this, but it could fix your problem. If not, just reverse the steps to go back to normal. Let me know if this works, if not I have other suggestions for you to try.

 
 
4th May 2011, 03:24 AM |#52  
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Thanks Meter: 40
 
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Quote:
Originally Posted by erebusting

Thanks but it did not work....=[

Ok, so here is the other suggestions I have for you.

Option 1
1. Plug phone in to computer
2. Open Device manager (Start>Right Click Computer>Left Click Manage>Click on device manager)
3. In device manager click the plus next to Portable Devices
4. Right Click your phone (this will most likely show as what you named your phone)
5. From the drop down menu, left click uninstall
6. From the window that opens warning you about the uninstall, check the box that mentions deleting the driver software
7. Click OK (Your phone will now disapear from the list)
8. Click Action from the top menu bar
9. Click Scan for Hardware Changes
10. Your computer should now reinstall your phone (if not right click the unkiwn device and select update drivers from the drop down menu)
11. Reboot (just for good measure)

Now run Zune Software and see how it performs. If still a no go, uninstall Zune Software, and then install a fresh copy. (That is Option 2)

If that doesn't work, try a different cable if possible (Option 3)

If you still have problems, the issue may be outdated drivers on your computer (OEMs are sometimes poor examples of keeping things up to date....I know big surprise right? If this is the case, go to the manufacture and get the drivers from them) (Option 4)

There are other possibilities for your issue, could be another program messing things up on your system. For now, try these steps and see if any of them work. Finding specific problem programs can be a pain....unless you already know how to figure that one out.
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