Ive been using it for a week now on my black HTC one and so far no issues, I do take my phone out of it every other day, its been a habit of mine for a long time with all my devices.
Well today was the 1st time in about 2 weeks since buying my uag that i took the case off. And immidiately i noticed and the upper left corner there were scratches. I have a pretty good suspicion its from pressing the power button which then rubs the case agsinst the metal. You dont notice it when the case is on but this is redicilous. Definitely maked me angry i paid $35 for a case that ended up damaging my phone. Anyone else having this issue?
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I put the case on right out the package. Cleaned the phone pretty good. The case is very snug so its really hard to get dirt in there. Also i bought it directly from uag so its not a knock off. I honestly dont know what did it but i remember before i even saw the marks when hittin the power button i always thought it was odd how the whole case kinda pushed down.
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I own the Black HTC One, and a Black UAG, as others have mentioned I periodically remove mine from the case to blow out anything that may get in there. However as to your comment. Yes the case is snug, but it is Extremely easy for sand, metal shavings, ect... to get into the case, considering the power button is wide open, that is the design feature that drew me to the case, the wide open power button that allows the IR to transmit. It is also why you need to periodically remove your device from the case and clean it out.
Think of it like walking down the road. You have socks covering your feet, and shoes covering the socks, yet somehow you always get a pebble inside your sock at the bottom of your foot the irritates you until you remove your shoes and socks to get it out.
Ouch that looks really bad! Anyone else with a Silver One get scratches because of their UAG case?
Contact the company and have them pay to get your phone fixed. That's BS.