[Q] Windows 7 does not recognise Nexus 5

mr_stoosh · Nov 6, 2013

That problem of Windows 7 not recognising a Nexus device in explorer has reared its ugly head again.

So I followed the steps outlined in the thread below:
http://xdaforums.com/show....php?t=2511829

The problem is that when I go into Device manager - Android device isn't even listed so I can't uninstall the drivers to begin with. It's not even listed under the other devices tab.

Funny that when I plug in my Nexus 4 windows explorer sees the phone and I'm able to access the internal memory, same with my other android devices but not the Nexus 5.

You would think just because the laptop is able to see the Nexus 4 the same would apply for the Nexus 5, however I can't access the memory on the N5 so I can transfer my files across to it.

Any suggestions as to how I can get my laptop to see my Nexus 5 and play nice?

Thanks in advance for your help.

grneyez · Nov 6, 2013

stoosh666 said:
That problem of Windows 7 not recognising a Nexus device in explorer has reared its ugly head again.

So I followed the steps outlined in the thread below:
http://xdaforums.com/show....php?t=2511829

The problem is that when I go into Device manager - Android device isn't even listed so I can't uninstall the drivers to begin with. It's not even listed under the other devices tab.

Funny that when I plug in my Nexus 4 windows explorer sees the phone and I'm able to access the internal memory, same with my other android devices but not the Nexus 5.

You would think just because the laptop is able to see the Nexus 4 the same would apply for the Nexus 5, however I can't access the memory on the N5 so I can transfer my files across to it.

Any suggestions as to how I can get my laptop to see my Nexus 5 and play nice?

Thanks in advance for your help.

Watch this video, it may help:

http://www.youtube.com/watch?v=LirXNHRsGJE

mr_stoosh · Nov 7, 2013

grneyez said:
Watch this video, it may help:

http://www.youtube.com/watch?v=LirXNHRsGJE

Cheers Mate I've already seen the video still doesn't solve the issue of my computer not being able to display Android device in device manager so I couldn't do anything further. If I don't find a solution I'm going to have to send the Nexus 5 back. Same thing happened to my Nexus 7 (2013).

grneyez · Nov 7, 2013

Try to reinstall the phone drivers.

Sent from my Nexus 5 using Tapatalk

tjtj4444 · Nov 7, 2013

Probably an issue with your computer. Does it work on another computer?
I don't know the details, but you can remove drivers even if you don't see the device in device manager.

Maybe this link helps?
http://www.petri.co.il/removing-old-drivers-from-vista-and-windows7.htm#

mr_stoosh · Nov 7, 2013

grneyez said:
Try to reinstall the phone drivers.

Sent from my Nexus 5 using Tapatalk

I've tried that afraid it didn't work. Thanks anyway.

tjtj4444 said:
Probably an issue with your computer. Does it work on another computer?
I don't know the details, but you can remove drivers even if you don't see the device in device manager.

Maybe this link helps?
http://www.petri.co.il/removing-old-drivers-from-vista-and-windows7.htm#

Yep you hit the nail on the head, I tried with my XP based laptop and nothing happened, same issue. However I borrowed my Sister's Windows 7 laptop which is virtually free of any mobile phone device drivers and it recognised it straight away.so at least I know that it's my laptop.

Thanks for the link I'll read up and clear out the old drivers from the laptop.

mr_stoosh · Nov 7, 2013

Mods - please close the thread as the problem has been solved.

Thank you

juahan · Nov 20, 2013

stoosh666 said:
Mods - please close the thread as the problem has been solved.

Thank you

I'm a bit stupid, cannot read. This message can be removed.

TheArc · Dec 18, 2013

@grneyez Thank you, it worked perfectly!

majid.m.m · Dec 18, 2013

Help me krish
Not recognise nexus 5

dbmb467 · Feb 14, 2014

Instead of going to device manager..you can goto the Devices/Printers screen. You should see the "Nexus 5" there. Then you can just follow the same instructions...Uninstall...delete...unplug...plug back in...let the drivers reinstall and you should be good...

KEVK · Feb 27, 2014

dbmb467 said:
Instead of going to device manager..you can goto the Devices/Printers screen. You should see the "Nexus 5" there. Then you can just follow the same instructions...Uninstall...delete...unplug...plug back in...let the drivers reinstall and you should be good...

This worked for me. Removed old android drivers then plugged my phone in and it worked immediately.

Sinistar83 · Mar 2, 2014

dbmb467 said:
Instead of going to device manager..you can goto the Devices/Printers screen. You should see the "Nexus 5" there. Then you can just follow the same instructions...Uninstall...delete...unplug...plug back in...let the drivers reinstall and you should be good...

This did not work for me at all.

In Devices and Printers it shows the Nexus 5 at the bottom under Unspecified, and in Device Manager it shows Android ADB Interface under Android Device.
Any other suggestions, this is getting frustrating, I just got my Nexus 5 this week.

Darth · Mar 2, 2014

Mine shows in device manager as nexus 4. But everything works fine....fastboot flashes fine too.

Sent from my Nexus 5 using Tapatalk

pepoo82 · May 28, 2014

Sinistar83 said:
This did not work for me at all.

In Devices and Printers it shows the Nexus 5 at the bottom under Unspecified, and in Device Manager it shows Android ADB Interface under Android Device.
Any other suggestions, this is getting frustrating, I just got my Nexus 5 this week.

Hey, I got the same problem whith my Nexus 5, nothing of the above solution worked, I could see the phone in Devices and Printers as Unspecified, also the driver name for it was Google Nexus ADB Interface.
Here's the trick: find this driver in the Device Manager list, mine was under SAMSUNG Android Phone (I've had a GS3 before) and just delete the driver. Disconnect the phone and reconnect it.
This did the trick for me.

jwillis · Jun 16, 2014

Nexus 5 - How to Install Bluetooth Device Drivers for All devices

pepoo82 said:
Hey, I got the same problem whith my Nexus 5, nothing of the above solution worked, I could see the phone in Devices and Printers as Unspecified, also the driver name for it was Google Nexus ADB Interface.
Here's the trick: find this driver in the Device Manager list, mine was under SAMSUNG Android Phone (I've had a GS3 before) and just delete the driver. Disconnect the phone and reconnect it.
This did the trick for me.

Pardon the title if this doesn't work for you.

My problem sounds like it was similar to yours:

I had really great success by uninstalling my native Motherboard Bluetooth Windows drivers and installing a collection of Bluetooth Device Drivers for Win7x32, Win7x64, Win8x32, Win8x64 as described here:

https://productforums.google.com/forum/#!profile/nexus/APn2wQcN3jAwsMaRmHxTJwjtvUT_HDWlNBeBu76qkOnsBDxLti84ht5Y3glif01YNS6y9MwTKsIt/nexus/LtlagbB2RAY/nleuV7CY95IJ

To get File Browsing of the folders on the Nexus 5 working I had to install a Free GooglePlay store App called BluetoothFTP.

Topics

Topics

[Q] Windows 7 does not recognise Nexus 5

mr_stoosh

Senior Member

grneyez

Senior Member

mr_stoosh

Senior Member

grneyez

Senior Member

tjtj4444

Senior Member

mr_stoosh

Senior Member

mr_stoosh

Senior Member

juahan

New member

TheArc

Inactive Recognized Themer

majid.m.m

New member

dbmb467

New member

KEVK

Senior Member

Sinistar83

Member

Darth

Guest

pepoo82

New member

jwillis

Member

Similar threads

Top Liked Posts

New posts