Thanks OP! I just got my nook color a few days ago and my cable tip cracked. It charges and everything but i did not want to wait for it to fail and then be Nookless for a few days
Worked like a charm over the phone.. they are sending it out.
For those of you that got it in store.. did they verify your information when you took in the broken cable? I have a feeling my new one will not last till the end of the year so i want to see if i can get a backup in store hehe.
As many of you'll know by now the Nook Color stock cable tip break easily and a stock replacement is expensive. To top it off its the ONLY cable that will fast charge your Nook Color. Well I have some good news. After writing a bad review of the cable on their website after my second one bent which I had to pay $30 for since the cable wasn't available separately then. I talked to a Barnes and Noble worker and they gave me this number:
1.Call 1-800-The-Book and go digital products from the prompts then Nook Color.
You must have your serial number and the email you registered your Nook with. When you talk to a representative tell them you need a replacement cable for your Nook Color. After you give them your information they will ship you a new one completely free.
2. The fastest way is to go to or call your local Barnes & Noble and tell them you heard that if you bring a broken Nook Color cable in they could replace it for free.
Both methods worked for me but I'm 100% sure method one should work if and when you need a new cable.
Hope this helps everyone.
I may just try the store option, but finding the serial number would be a real hassle, on CM7. I have a nandroid backup of rooted stock somewhere, so I could flash that, copy the serial down, then flash back to my current build, but that would take a while and be a real pain...
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