Help - device not booting

pyromaniac1 · Aug 9, 2014

I was already on stock 4.4.2. Used RSD to flash it when the phone was on JB. My phone's suddenly not botting anymore though. Just stock on the boot animation screen. I tried flashing back the same firmware, but I get "Phone Returned Failed" error on RSD lite every time

What can I do? My phone was completely stock. Bootloader wasn't unlocked.

*edit*: Boot animation runs fine. Then it's just stuck at the orb thingy which just keeps going.

RikRong · Aug 9, 2014

pyromaniac1 said:
I was already on stock 4.4.2. Used RSD to flash it when the phone was on JB. My phone's suddenly not botting anymore though. Just stock on the boot animation screen. I tried flashing back the same firmware, but I get "Phone Returned Failed" error on RSD lite every time

What can I do? My phone was completely stock. Bootloader wasn't unlocked.

*edit*: Boot animation runs fine. Then it's just stuck at the orb thingy which just keeps going.

Need more details on "fail." Just saying it failed won't narrow down anything.

Sent from my HTC6525LVW using Tapatalk

pyromaniac1 · Aug 10, 2014

RikRong said:
Need more details on "fail." Just saying it failed won't narrow down anything.

Sent from my HTC6525LVW using Tapatalk

Tried flashing VZW_XT926_4.4.2-KDA20.62-10.1_CFC_1FF.xml, get this error.

bweN diorD · Aug 10, 2014

pyromaniac1 said:
Tried flashing VZW_XT926_4.4.2-KDA20.62-10.1_CFC_1FF.xml, get this error.

you have to edit the xml file and completely remove the line containing "gpt" in that error. the partition table cant be changed/downgraded once upgraded.

pyromaniac1 · Aug 10, 2014

bweN diorD said:
you have to edit the xml file and completely remove the line containing "gpt" in that error. the partition table cant be changed/downgraded once upgraded.

I did

still luck. Whatever item it tries to flash it returns the same error. I even deleted everything in between that to system.img. Gives the same error trying to flash system.img

bweN diorD · Aug 11, 2014

pyromaniac1 said:
I did

still luck. Whatever item it tries to flash it returns the same error. I even deleted everything in between that to system.img. Gives the same error trying to flash system.img

try this, its not the same as the utility in the dev forum, its a modified version.

pyromaniac1 · Aug 12, 2014

bweN diorD said:
try this, its not the same as the utility in the dev forum, its a modified version.

Flashed the XML with RSD lite. still the same error. Removed the GPT line and tried again. Same thing.

bweN diorD · Aug 12, 2014

pyromaniac1 said:
Flashed the XML with RSD lite. still the same error. Removed the GPT line and tried again. Same thing.

Mmk, do not use rsd, use the bat file at the bottom of the directory. You defeated the purpose of it by using rsd.

Sent from my G2 running SlimKat

pyromaniac1 · Aug 12, 2014

bweN diorD said:
Mmk, do not use rsd, use the bat file at the bottom of the directory. You defeated the purpose of it by using rsd.

Sent from my G2 running SlimKat

Ran the script twice. Managed to copy this the second time :/. Phone reboots after flashing is done and like before still stuck at the end of the boot animation.

[*] Press any key to continue.
< waiting for device >
sending 'partition' (32 KB)...
OKAY [ 0.022s]
writing 'partition'...
This may take a few seconds, if a
different partition table is being
flashed since we need to backup
and restore a few partitions
Failed to program partition table
FAILED (remote failure)
finished. total time: 0.328s
sending 'sbl1' (101 KB)...
OKAY [ 0.028s]
writing 'sbl1'...
Failed to erase partition
Failed to flash partition sbl1
FAILED (remote failure)
finished. total time: 0.156s
sending 'sbl2' (126 KB)...
OKAY [ 0.029s]
writing 'sbl2'...
Failed to erase partition
Failed to flash partition sbl2
FAILED (remote failure)
finished. total time: 0.155s
sending 'sbl3' (512 KB)...
OKAY [ 0.058s]
writing 'sbl3'...
Failed to erase partition
Failed to flash partition sbl3
FAILED (remote failure)
finished. total time: 0.323s
sending 'rpm' (140 KB)...
OKAY [ 0.030s]
writing 'rpm'...
Failed to erase partition
Failed to flash partition rpm
FAILED (remote failure)
finished. total time: 0.279s
sending 'tz' (210 KB)...
OKAY [ 0.036s]
writing 'tz'...
Failed to erase partition
Failed to flash partition tz
FAILED (remote failure)
finished. total time: 0.286s
sending 'aboot' (256 KB)...
OKAY [ 0.038s]
writing 'aboot'...
Failed to erase partition
Failed to flash partition aboot
FAILED (remote failure)
finished. total time: 0.292s
sending 'modem' (30720 KB)...
OKAY [ 2.262s]
writing 'modem'...
Failed to erase partition
Failed to erase partition
Failed to write mmc
FAILED (remote failure)
finished. total time: 2.385s
sending 'fsg' (165 KB)...
OKAY [ 0.032s]
writing 'fsg'...
Failed to erase partition
Failed to flash partition fsg
FAILED (remote failure)
finished. total time: 0.144s
erasing 'modemst1'...
Failed to erase partition
FAILED (remote failure)
finished. total time: 0.045s
erasing 'modemst2'...
Failed to erase partition
FAILED (remote failure)
finished. total time: 0.043s
sending 'logo' (854 KB)...
OKAY [ 0.081s]
writing 'logo'...
Failed to erase partition
Failed to flash partition logo
FAILED (remote failure)
finished. total time: 0.200s
sending 'boot' (10240 KB)...
OKAY [ 0.751s]
writing 'boot'...
Failed to erase partition
Failed to flash partition boot
FAILED (remote failure)
finished. total time: 1.468s
sending 'recovery' (10240 KB)...
OKAY [ 0.779s]
writing 'recovery'...
Failed to erase partition
Failed to flash partition recovery
FAILED (remote failure)
finished. total time: 1.503s
erasing 'userdata'...
Failed to erase partition
FAILED (remote failure)
finished. total time: 0.044s
sending 'system' (30720 KB)...
OKAY [ 3.806s]
writing 'system'...
Failed to erase partition
FAILED (remote failure)
finished. total time: 5.397s
erasing 'tombstones'...
Failed to erase partition
FAILED (remote failure)
finished. total time: 0.045s
erasing 'cache'...
Failed to erase partition
FAILED (remote failure)
finished. total time: 0.044s
[*] Flash complete, Rebooting...
rebooting...

finished. total time: 0.006s

bweN diorD · Aug 12, 2014

pyromaniac1 said:
Ran the script twice. Managed to copy this the second time :/. Phone reboots after flashing is done and like before still stuck at the end of the boot animation.

hmm, not good!
it looks like the hole phone is r/o when in fastboot. i have seen this before several times and have yet to see any one fix it.
i thought a few of those may fail, although you weren't actually downgrading any of them, they shouldn't have, but every writing and erasing command has failed. i was hoping that didn't happen.

we didn't try a factory reset but that's pointless, as the script tried it and it failed.

i dont think there is a way to fix this. maybe @SamuriHL has an idea.
just so you know Sam, the "modified" script i gave him a few post down uses moto fastboot to flash everything.
figured that was the best shot, if there was one, given what he already tried.

thanks

SamuriHL · Aug 12, 2014

Without having read everything cause I'm pressed for time, my gut instinct says this:

USB cable (make sure it's the oem cable that came with the phone...yes, it matters), USB port (usb 2.0 NOT 3.0), or USB driver issue.

bweN diorD · Aug 12, 2014

SamuriHL said:
Without having read everything cause I'm pressed for time, my gut instinct says this:

USB cable (make sure it's the oem cable that came with the phone...yes, it matters), USB port (usb 2.0 NOT 3.0), or USB driver issue.

thanks!
i hope its something that simple. since the other instances were unlocked devices running custom recovery (with other mitigating factors), this seems rarely fixable as none of the other causes for a true r/o situation apply here.
im afraid to tell him to try a fdr in recovery, as i have seen quite a few cases go worse lately for no reason.
maybe a simple fix is what is needed.

thanks for your input either way.

SamuriHL · Aug 12, 2014

I always try simple before moving on to the hard stuff. To me it feels like a communication issue with the phone but I don't know for sure. It's a guess. I'd start there at the very least.

pyromaniac1 · Aug 13, 2014

SamuriHL said:
I always try simple before moving on to the hard stuff. To me it feels like a communication issue with the phone but I don't know for sure. It's a guess. I'd start there at the very least.

Well a factory reset was the first thing I tried anyway. So no luck there. I've tried it with the OEM cable on my laptop as well as a different cable on my PC. Not sure about the USB 3.0 or 2.0 though. I have a lenovo x230 laptop with 2 USB 3.0 ports so ill try again and see if using those ports with the OEM cable makes a difference.

SamuriHL · Aug 13, 2014

You can not use a USB 3 port. It will fail.

Sent from my SM-P600 using Tapatalk

pyromaniac1 · Aug 13, 2014

Nope. Tried it on my PC and laptop both on the usb 2.0 port with the oem cable. Still the same

iBolski · Aug 13, 2014

pyromaniac1 said:
Nope. Tried it on my PC and laptop both on the usb 2.0 port with the oem cable. Still the same

I would go an uninstall all drivers, reboot, and then reinstall the drivers and then hook your phone up again to see if that helps. Could be either drivers are corrupted or something else is hosed up.

Since you've tried it on two different computers and it failed, I'm assuming you used the same drivers on both machines? What version of the drivers are you using?

You might want to go to the moto site and get the Motorola helper to bring down the drivers.

SamuriHL · Aug 13, 2014

i assume you've tried both RSD Lite and motofastboot?

bweN diorD · Aug 13, 2014

SamuriHL said:
i assume you've tried both RSD Lite and motofastboot?

he did, several times.

---------- Post added at 04:09 PM ---------- Previous post was at 04:03 PM ----------

SamuriHL said:
i assume you've tried both RSD Lite and motofastboot?

results from mfastboot are in post 9.
failed writing and or erasing at every step. i made the script for him, he posted the results.
even if a couple would have failed as writing equal code, they all wouldn't have as it flashes each separately.

SamuriHL · Aug 13, 2014

Yea, not a situation I've seen before. Almost like the partition table is screwed up somehow so it doesn't know the mount points to flash to. Just for fun, let's try something.

Boot her up in AP Fastboot mode, connect it to USB 2.0, then try this:

o) From a cmd prompt, type: fastboot oem fb_mode_clear
o) Then flash the FXZ again either with motofastboot or RSD.

I'm just curious.

Help - device not booting

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