I haven't tried to root this handset yet. This is my #2 handset. The 1st the screen broke so I used my insurance to get another. I work with phones all day long including iPhones, other T-Mobile phones, AT&T and non-GSM phones such as Verizon for example. I deal with carriers such as T-Mobile, Simple Mobile, H20 and non-GSM carriers such as Boost Mobile. So i'm saying that I basically deal with it all. Now the problem i'm having is my own phone. I set to WCDMA only and i'm on the stock ROM of course. The phone will set itself from Band 4 to Band 2 from time to time however, when it sets to Band 2 there is no service until it swaps back to Band 4. I have troubleshooted and called T-Mobile and Samsung to talk to them to find out whats going on. Both of the handsets have done this #1 and #2. The service menu *#0011# shows that it is on Band 2 and it is receiving 2 to 3 bars of service but the availability is LIMITED. The About Phone -> Status menu shows that it is Out Of Service. And the carrier is unknown. The notifications area shows searching... or no service. The type of network is showing Unknown:0. This only happens on Band 2 WCDMA on my phone. On any other phone it works with no issue. I am wondering why my specific phone is not connecting to this band properly. T-Mobile has told me to contact Samsung. Samsung said they can't help me apparently. So what do you think the reason is why I can't connect? If you need screenshots I can take them.