hi everyone! I am seeking your expertise as I came upon this forum trying to help my son fix his phone. He's only 11 years old- but as we call him at home our "tech guy". He got a brand new HTC One M8 (carrier is ATT) yesterday and 3 hours later - the phone was "bricked" as I have been told. Apparently, (these are his words) he "unlocked the bootloader using HTCdev, then flashed twrp, then flashed supersu.zip.
I have no idea what any of that means but apparently he did something wrong because his phone is not working and we don't know how to fix it. If you have any compassion for a frustrated Mom who's trying not to be angry with her son -- I would appreciate any advice you can give on how to fix this.
I have attached a picture of what the phone looks like when we turn it on. I also posted this under the ATT forum too.
Thanks in advance for your help!
I have no idea what any of that means but apparently he did something wrong because his phone is not working and we don't know how to fix it. If you have any compassion for a frustrated Mom who's trying not to be angry with her son -- I would appreciate any advice you can give on how to fix this.
I have attached a picture of what the phone looks like when we turn it on. I also posted this under the ATT forum too.
Thanks in advance for your help!