This is how I got the codes
Ok so before doing anything to my phone I think it is best to get the code for the sake of it. You know it'd be frustrating to do everything then found out you couldn't get the codes which is the last thing you need. Anyway, I grabbed the codes then just typed them straight into my phone without modifying anything and it just worked.....just like that, magic? No, LOL it just worked HEHE. Below is my chat with the agent, copied right after I got the codes moments ago
I'm on boyppc WP7 NAND MAGLDR 22 May ROM if anyone wanna know which ROm I'm using
You are now chatting with 'Max'.
Max: Welcome to Microsoft Customer Service Chat.
Me: Hi
Max: May I first ask, do you have the phone with you right now?
Me: Thanks for the quick response <== I waited for 5 seconds LOL, it was that quick
Me: yes I am
Max: No problem.
Max: Are you still on the screen saying "Activation Required"?
Me: I think I skipped the activation screen, how do I get back to it?
Max: Would you know how to go to email & accounts on your phone?
Me: Ok, no problem, i got back to the screen <= I lied to make me looks like knowing nothing
Max: There are five boxes, am I right?
Me: yes, am I suppose to fill my details in or some kind of codes? <== Playing dumb again )
Max: Alright. It's nice to hear you got back there already.
Max: What you can enter there is an activation code that we would be getting.
Max: Let's go ahead and get an activation code for your phone.
Me: ok
Max: May I just ask for your phone number and the brand of your phone?
Me: I'm with Optus Australia. Phone number is XXXX XXX XXX (My real fone number), it's a HTC <== I didn't say specifically about the model, just HTC and not even mentioning about IMEI, Serial number or anything!
Max: Thanks.
Max: I'll be right back quickly with a code.
Max: Here it is:
Max: *****-*****-*****-*****-***** <= Tada
Me: I'll give it a try and tell u if it's ok
Max: Yes, please.
Max: Kindly enter the code on your phone and inform me of the result.
Max: I'll be right here.
Me: I think it's working fine, tried buying an app and all good
Max: Excellent.
Max: I'm glad we got your phone activated.
Max: Please note that this is now your permanent product key. Kindly save and keep it in a safe place. In case you would need to reset your phone and re-enter a code, you may enter this code again. <== This answers many people's question about this code being permanent or a one-time code. It is permanent people, u r stucked with this code for life until u request another code for some reason
Max: Would there be other customer service issues I can help you with?
Me: That'd be all, thanks for your help
Max: You're most welcome.
Max: Thank you for using Microsoft Customer Service Chat. Please feel free to come back. We are available seven days a week, 24 hours a day.
Chat session has been terminated by the agent.
It's that simple, less than 2 minutes guys. I think it's better to use the chat, easier to lie when typing than saying it LOL
I followed the chat link provided by xda member rajivshahi on page 5 of this thread and it worked just fine (Sorry I cannot post the link directly as I'm new to the forum so I'm restricted to do so til my 8th post).
Here is his original post
I just had a chat with M$ chat HERE and chose the first option...
and it worked... they asked my name and number... i said i'm australia, they asked if i tried my point of sale representative or ms australia... i said i called my mobile service provider who asked me to contact m$... and then asked me to get my phone and gave me tha code and asked me to try if it worked ... and it did...
<==
Sorry can't post the link yet as I'm not having enough posts for posting external links
h**p://support.microsoft.com/contactus/cu_sc_selector_chat?ws=mscom&ws=mscom# <= replace ** with tt and you should be fine
Select the first option which is "Product Sales, General Inquiries and Genuine Advantage Questions"
A pop-up opens ask for a few thing like names & email address. Select the reason for contacting Microsoft as "For general inquiries" which is the last one in the scroll-down menu
Then type in the text box about why you need to contact them. I typed: "I got stucked at the activation screen for Windows Live Market on my new HTC Windows Phone 7"
It's that simple Hope this helps
