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How I fixed a broken note (can't open it, stuck constantly saving)

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By rs.saunders, Member on 24th June 2011, 02:38 PM
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I had trouble with a note that crashed while recording and since then it wouldn't let me back into it. It just continually had the syncing icon in the middle of the note and when I tap on it to open, a toast message appears saying saving.

I have seen posts from others where they fixed a broken note by opening the note on another device that you sync your Evernote with, rename the tile or move the note and that fixed it.

Quote:
Originally Posted by kaze00

Just ran into an issue where the app crashed while saving a note, and now I see the saving icon on top of the note, and if I click it nothing happens except I occasionally get a toast that says saving. I tried rebooting too. Going to try moving it around on the desktop and see what happens after a sync.

----
Update, editing on my PC by moving and changing the title seem to fix it.

Unfortunately for me though, my broken note was not synced to Evernote so I could not open it on another device.

Thank's to kool2zero who posted this reply from HTC because that helped me fix the problem.

Quote:
Originally Posted by kool2zero

Update from HTC regarding using notes offline and trying to sync an bunch of pictures and notes:

Quote:

I understand that you would like to know if there is a way to retrieve a note that was apparently deleted from your HTC Flyer before it was able to sync. I tried to duplicate this issue by disabling Wi-Fi, creating four new notes with pictures, then reenabling Wi-Fi and attempting to sync but I was unable to replicate the issue. Your best bet for seeing if the notes are still cached somewhere would be to download a file explorer, such as Astro, Linda or ES File Explorer and search the contents. You may want start by looking under SD Card> .data> HTC Notes or if you know the name of the file you lost, try searching by the file name using the file explorer.

This is is a guide how to do it the way I did:

I basically went to the .data/HtcNotes folder on SD Card, found the files for my broken note, created a new temporary note, and overwrote that new note with my broken one.

* Create a new blank note on your flyer
* Record a few seconds of voice on that note (optional) only needed if your broken note has a recording on it you need to recover too (this is so it creates the.amr file to replace)
* Plug Flyer into a PC in Disk Mode (or use a file explorer app like htc suggest)
* Browse to .data/HtcNotes directory (see attached screenshot)
* Find the folder and files related to the broken note (tip: the folder should have the same 'modified date' as your broken note)
* Copy the folder to a temporary location
* Find the folder and files related to the new blank note
* Overwrite the blank note files with your broken note files, Note: make sure the filenames of your broken note are renamed to the blank note's filename
* Disconnect from PC and open notes app on Flyer
* You should now be able to open your note and sync it to Evernote.



It worked for me but I accept no responsibility if you loose your notes, any loss of data or any other problems at all if you try this. :)

Hope this helps anyone else who has trouble with notes
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4th February 2014, 08:56 AM |#2  
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Thanks very much for the tip. Had been struggling for quite long. I had recorded a couple of interviews and as the recordings were quite heavy, the HTC Notes app was crashing. The note wasn't even syncing with Evernote too.
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