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Rear speaker problem fix! FINALLY!!!

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By snoboarder071, Member on 17th November 2011, 08:46 PM
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I know there are thousands of people looking all over the web for a solution to their captivate's rear speaker cutting out and I am happy to report I have a solution for you! I searched all over these forums, all over google, and by the grace of God I somehow found this suggestion in a comment on a pointless YouTube video with around only a thousand views. But whatever! Here it is...

That's it!!!!!!!! The guys' comment on YouTube said he noticed the screw was in so tight that that it was bending the circuit board and messing up the connection. Which makes sense to me because earlier I noticed that pushing down on the right side of the speaker (on the opposite side of the screw) seemed to help better than pushing anywhere else.

So stop listening to all the threads that say "just push on the speaker" or "get it repaired" or "just deal with it." I had jammed stuff in behind my back cover that was so thick it started to bend the metal, but it was always just a temporary fix. No pressure was ever enough pressure to get the speaker consistently working. Who knew the answer would be less pressure? Or that it would be so simple...

Now go fix your phone and enjoy!




UPDATE: If you are still having problems, try mithileshpatel007's fix from page two of this thread. Sounds like people have had luck with his method too. He suggests repositioning the speaker ribbon. The ribbon is located on the far right and can be seen going from the bottom of the speaker housing to a small terminal that may be covered by a piece of blue tape. Everything is so tiny that it sort of all looks like one piece but what you can do is...
  • flip up a tiny black latch (bottom of the terminal)
  • reposition or remove + replace the ribbon (enters at the top of the terminal). There isn't much slack, but try to get it as far in there as possible

PLEASE BE CAREFUL! The ribbon is tiny and pretty stiff and some people have reported problems just getting their phone open, much less playing around. Remember this is a tiny device made to do big things so it's not as durable as your GameBoy Color! Handle with care.
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17th November 2011, 08:54 PM |#2  
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Exclamation Clarification
I should clarify. I loosened the screw till it was coming out and then tightened it VERY gently. I screwed it back in and stopped at the first feel of resistance. I did this last night and have been blasting music and getting notifications without any problem since.
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18th November 2011, 03:29 AM |#3  
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Check back in a day or two. A couple hours of a fixed speaker doesn't impress me...been there done that. But I did fix mine tho.

Sent from my SGH-I897 using xda premium
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18th November 2011, 03:29 AM |#4  
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Thanks for this info. My speaker just started acting up the other day. I pushed on it like others have said to, and so far it has been good for a couple of days now. If it so much as acts like it is going to do this again, I will take the above steps.

Thanks!
18th November 2011, 06:22 PM |#5  
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Quote:

Check back in a day or two. A couple hours of a fixed speaker doesn't impress me...been there done that. But I did fix mine tho.

Sent from my SGH-I897 using xda premium

My speaker is still working great. I understand the skepticism but I wanted to put the post up right away because 1) the fix made so much sense to me, 2) my speaker was ALWAYS cutting out before I did it and NEVER cut out after, and 3) I wanted to help as many people as soon as possible because I know how maddening this problem is!

How did you fix yours? And by the way, impressing you was never my goal
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5th December 2011, 02:58 AM |#6  
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Thumbs up Works!
Thanks for this suggestion! I've been fighting this problem for months now and the tap-tap-push method only ever fixed the problem for a few minutes. Since trying your "fix" my speaker has worked for 2 days now!
5th December 2011, 09:18 AM |#7  
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Thanks so much for this... Had mine fixed in a jiffy...
5th December 2011, 01:38 PM |#8  
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Quote:
Originally Posted by snoboarder071

My speaker is still working great. I understand the skepticism but I wanted to put the post up right away because 1) the fix made so much sense to me, 2) my speaker was ALWAYS cutting out before I did it and NEVER cut out after, and 3) I wanted to help as many people as soon as possible because I know how maddening this problem is!

How did you fix yours? And by the way, impressing you was never my goal

Lol

Sent from my SGH-I897 using xda premium
5th December 2011, 09:34 PM |#9  
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Finally!!!

no more being late for work because the alarm didn't sound!
6th December 2011, 01:13 AM |#10  
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so far so good! before the fix my captivate had sound maybe 5% of the time. hasn't cut out yet since loosening that pesky screw!

thanks!
17th December 2011, 01:46 AM |#11  
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For those of you who do not have warranty or insurance, there is a fix for this.
I just got done with re assembling the phone after a fix I performed. It is real easy to do.

Things you need:
-A screwdriver (whatever the size is when you open the back cover, the four screws you see, that size)
-A small flat head screwdriver if you have one (not necessary but would help)
-Patience and some common sense.

Ok, to start off follow these steps http://forum.xda-developers.com/showthread.php?t=740022 to open the first 6 screws and then how to pop open the screen from the bezel(this is when a flat head screwdriver would be useful).
(go just to the step till the fifth picture in that thread, no need to go beyond that opening things!)

Now, you would see a screw on the left of the speaker. Now, other threads said that by loosening that screw the speaker would work. But, I did that and still had issues so I opened the phone like 4 times in total before I found out what it was. Now, notice that the speaker unit has a cable (orange colored) running into the main phone chip. It is connected there through which it functions. When you open that above mentioned thread to open the phone there is a picture showing to remove the that belt from the board. Follow that instructions, flip that tiny black clip up to remove the belt. In some cases there might be a blue sticker kind of thing on the belt, just take off that sticker. The problem seems that the belt is loosing contact which doesn't allow the speaker to get the sound input to put out sound through the speaker. So, take off the belt by flipping that switch and re insert it out there. Try to push it in properly or enough to align a white line on the belt and the chip. There is a white line to guide us there. That line should be totally straight when the belt is inserted appropriately. And now, flip that clip down and lock it. If you have loosened the screw left to the speaker, put it back in in normal force not excessive(no need to be more gentle here). You cannot leave it loose because it makes the whole unit move when it is loose eventually pulling off the belt from its place which causes the sound cut outs. The whole trick is to get the belt right in its place. So, make sure it is tight but not extra tight after you have managed to get the belt right. Put everything back together and now when you screw the last 6 screws again, the one in the top speaker corner affects the speaker unit, so don't push it too hard in. Just normal screwing. The rest should be done properly with normal force. This should solve it. I figured this out after opening the phone 4 times. And now playing songs since the past 6 hours non stop and its back in action again!

For all this, i did put in the battery and start the phone when I had opened it and tried messing around and figured out what was killing the sound, so this should be the ultimate solution to it. There is nothing else that can be affecting it now.
Most people must had faced this because they dropped their phones before which made the belt to move and hence the loose contacts inside. If not then, there are high chances that you bought it from someone or somewhere who had dropped it before!

Well that's it! Also, don't freak out in having to open the phone. You should just go to the step till the fifth picture. Which is very easily achievable!

Go, have fun with your WORKING speakers now!
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