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Samsung Dive - The function is not supported for your area.

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By brendand, Member on 22nd January 2012, 11:09 PM
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I'd like to be able to use Samsung Dive's remote tracking/lock/wipe functionality.

I've got a Samsung Galaxy Tab that I got in Dubai running 2.3.3 firmware and XSG region and using it in New Zealand (with a Vodafone New Zealand sim). When I try to use the remote tracking/lock features, I get a message saying "The function is not supported for your area.". Which area are they talking about, New Zealand, Dubai or perhaps just it doesn't work with Galaxy Tabs.

My wife has a Galaxy S2 that we just bought last week in New Zealand (but I have a feeling was parallel imported from Germany as on startup everything was german). When I set up remote tracking on mobile, I'm able to use the samsung dive website no problems.

I've tried deleting and recreating my account, and also linking my tab to my wife's Sumsung account. No progress, still get the same error message.

Does anyone have any ideas on how to get this working?
23rd January 2012, 01:01 PM |#2  
dirlan2001's Avatar
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Quote:
Originally Posted by brendand

I'd like to be able to use Samsung Dive's remote tracking/lock/wipe functionality.

I've got a Samsung Galaxy Tab that I got in Dubai running 2.3.3 firmware and XSG region and using it in New Zealand (with a Vodafone New Zealand sim). When I try to use the remote tracking/lock features, I get a message saying "The function is not supported for your area.". Which area are they talking about, New Zealand, Dubai or perhaps just it doesn't work with Galaxy Tabs.

My wife has a Galaxy S2 that we just bought last week in New Zealand (but I have a feeling was parallel imported from Germany as on startup everything was german). When I set up remote tracking on mobile, I'm able to use the samsung dive website no problems.

I've tried deleting and recreating my account, and also linking my tab to my wife's Sumsung account. No progress, still get the same error message.

Does anyone have any ideas on how to get this working?


Try setting your locale to UK or US, seems there are functions available only for these regions...

23rd January 2012, 01:54 PM |#3  
nelsonoski1972's Avatar
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Thumbs up Go for Avast security
Forget about Samsung Dive!!!
Go for Avast security.It has a lot of features like Remote lock,Wipe,.....etc.
If ur Tab is rooted,it even can survive Hard/Factory reset.
Best part is IT IS FREE.
21st March 2012, 09:39 PM |#4  
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I am in the UK and Samsung DIVE works perfectly for my Tab 10.1 but not for my Galaxy S. When I try to use Dive for the Galaxy S I am also getting the message "The function is not supported for your area." My locale is set to UK.

If anyone has any solutions other than "forget about Samsung dive!!! Go for Avast security" please post.

Thanks in advance.
4th April 2012, 10:17 PM |#5  
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ive just set this up and all works ok but now i have a big problem what i did was basically set it up so it can text you when sim has been changed and also to do some remote dat wiping amongst other function however i now want to turn these features off but ive messed up and you know what ive done right ?......yep ive forgottent the password ive tried everything but i just cant remember it !!!

can anyone help ? security>find my mobile>sim change alert> FORGOT PASSWORD!!!
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