Remove All Ads from XDA
Honor View 10

GARY: Firmware .14 freeze-reboot thread - .15 beta Firmware

1,061 posts
Thanks Meter: 312
By eduardmc, Senior Member on 18th February 2012, 02:13 AM
Post Reply Email Thread
I'm Starting this thread for everyone who's having this problem.

Lockup, freeze then reboot while doing normal task.

I have tried everything possible but it seems the new OTA is the problem with a small % of us.

Factory reset (no app install)
Hard reset(no app install)
revert back to .11, update to 13, then update to .14

NOTE: This problem does not occur while living the tablet in standby. It only happens when you start playing with it.

Same freeze-reboot problem. Tablet is useless cause even typing, apps, setting, market..... anything would cause this problem.


.11 works perfect

GARY was PM with this thread so please if you have this problem post here with your serial number (BCOKAS11XXXX)

2/21 update from Gary:

"I will contact several of the listed members privately to try a new beta patch from NVIDIA tomorrow that should address the users who downgraded from .13 to .11 and then skipped to .14, were on the leaked 11.1 (never use a leaked version) or had a problem going from .13 to .14. I am out of the office for a funeral today and please do not contact me for the beta patch directly. I will initiate the contacts to ensure a proper test group and if it works, then a quick firmware update will be released next week."

2/22 update
Today Gary will contact several members in the list for private beta testing patch from NVIDIA. I have updated the list including the serial numbers provided in this thread, this way Gary can pick members with different serial #(BC,CO,C1)

Update from Gary
I have sent instructions to the first control group. Hopefully everyone will be able to test the patch and not leak it. If it is leaked, my ability to provide test releases or additional support will stop for the foreseeable future. If the typical 70% do not respond to their PM and patch instructions then I will create a second control group tonight.

"I will expand the control group tonight. So far, 60% of those I asked to participate have not replied to my inquiries or acknowledged the original PM. A little better than the normal 70% who do not respond so I will take that as a positive. For those who tried and replied, my thanks and based on results so far the users actually experiencing this problem should thank them also as it appears we can release this patch shortly"

Late 2/22 update from Gary
"I expanded the group tonight. If all is well in the morning then I will start increasing the size of each group tomorrow. It appears based on today's results that I will give HQ the go ahead to release this patch to qualification testing so we can get it in the release cycle for next week"



Update on .15 beta firmware
"So far so good 2 days zero freeze-reboot or force close. Fastest and smoother rom i have tried (.11,.13,14,15). Excellent battery life"

Users having this problem after .14

1)Eduardmc - BCOKAS11XXXX
2)Kocta - BC0CAS
3)Lippi74 -
4)Mark1981giur - BCOKAS
5)Toronto929 -
6)Seaham358 - BCOKAS0
7)Cksuen -
8)Manley1534 - BCOKAS10XXXX
9)Sinboo50 - BCOKAS1xxx
10)PolishPoet - BCOKAS1
11)OttoDeFe -C1OKAS
12)SantiagoMA85 -
13)Phontech - BCOKAS13XXXX
14)flintdog -
15)kudy -
16)mopar400 - BCOKASxxxxxx
17)mattck - BCOKAS12****
18)Voop - C10KAS.
19)chpimentelpr - BCOKAS03XXXX
21)mnlmnv - C1OKAS*****
22)wormat22 - C10KASXXXXXX
23)JMQUINT00 - bcokas0******
24)expert3009 - BCOKAS10XXXX
25)drherron - BCOK....
26)sorcio46 - C10KAS1xxxxx
27)nattylite - BCOKAS...
28)skola28 - BCOKAS11XXXX
29)Mubble - C10KAS
30)jrkolohe -
31)Dr.Evil - BCOKAS10XXXX
32)MohMoh11 - C10KAS1XXXX
33)micaman -BCOKAS10XXXX
34)jonsingh12 - BCOKASXXXXXX
35)tbm48813 - bcokas
36)Ayesuku - BC0KAS0
37)BlueSolomon - BCOKAS
38)Gremlin001 - C1OKAS.....
39)Linde - C10KAS1*
40)dgoodsell - BCOKAS02XXXX
41)docangle - BCOKAS
42)davidflam - C1OKAS0XXXXX
43)jfarinella -
44)geinome - BCOKAS06
45)mkten - C10KAS116***
46)dmh2010 - BCOKAS
47)xandrika - C10KAS15XXXX
48)boldnuts - C10****
49)hellalucard - C10KAS10XXXX
50)chin_a_ling -
51)patcou - C10KAS12XXXX
52)fundun - BCOKAS1XXXXX
53)anthonyalberto - BCOKAS01
54)Martijnvdb - BCOKAS16XXXX
55)kopilj - C10KAS05xxxx
56)upsbeast - BCOKAS11
57)AWhistler - BCOKAS15.......
58)uragaaru - BCOKAS03****
59)speegler - BCOKAS
60)droid358 - C10KAS.
61)Zucaritas - C10KAS
62)Vilen77 - C10KA*******
63)kospan - BCOKAS06XXXX
64)just4kix -
65)cksuen -
66)dirkcga - C10KAS06****
67)tengjack - BCOKAS03XXXX
68)deadred - BCOKA04XXXX
69)Havagan - BC0KAS*
70)neo1738 - bc
71)bl117 -
72)FixMyPrimeNow - bcokas12****
73)adinava - BCOKAS12****
74)DougGraham - C10KASXXXXXX
75)rex0325 - C10KAS...
76)coachcory -
77)skyterrier - BCOKAS 034xxx
78)dabbill - BCOKAS******
79)Chrisy1511 - BCOKAS1
80)Lazzerus - BCOKASXXXXX
81)Myque - BCOKAS1xxxxxxx
82)RichieG1 - BCOKAS0
83)anne492 - BCOKAS03XXXX
84)cslawren - BCOKAS1*****
85)Photofix - C10KAS------
86)ARichardson6 - BCOKAS0
87)alanhzl - C20KASxxxxxx
88)Mr Bill Florida - C10KAS0XXXX
89)frozen-solid - C1OKAS11XXXX
90)ryo77 - BCOKAS17xxxx
91)Go_Pirates - C10KASXXXX
92)big_mac_69 - BCOKAS0xxxxxx
93)gaushell - bcokas04
94)djk729 - BCOKAS0XXXXX
95)ryan562 - BC0KAS006XXX
96)xdadevmt - c10kas
97)allan1313 -BCOKAS0xxxxxx
98)cenonmin - BCOKAS1XXXX
99)TheMan876 - BCOKAS10****
100)maxfac1234 - BCOKAS.
101)genjiff - BCOKAS05XXXX
102)NatchoTequila - BCOKAS15xxxx
103)Perlle - BCOKASxxxxxx
104)evilNathan - C1OKASxxxxx
105)jangutter - C1OKASXXXX
106)Cr1ptkeeper - C10KAS (WW)
107)Severion - C10KAS0xxxx (Screen flickering)
108)aprunic - C10KAS0xxx
109)drizzt dourdem - C10KAS (WW)
110)tigerclawvc - C10KAS
111)mike.s.russell - C10KAS060xxx
112)pablitus - BCOKASxxxxxx
113)Torlopov_K - c10kas13****
114)Yod-b - bcokas14xxxx
115)Hyflex - bcokas0 (stable)
116)davstir - BCOKAS016XXX
117)bje2525 - c10kas0XXXXX
118)eyesparky - C10KAS
119)curiouslee - C10KAS
120)ZychoFlow - BCOKAS11xxxx
121)Mthompson33 - C20KAS00XXXX
122)dolphine - BCOKAS (WW)
123)kecke69 - C1OKAS10XXXX (WW)
124)look4me_pl - C20KASxxxxxx (WW)
125)alc027 - c1okas (WW)
The Following 30 Users Say Thank You to eduardmc For This Useful Post: [ View ] Gift eduardmc Ad-Free
18th February 2012, 03:58 AM |#2  
Senior Member
Thanks Meter: 23
I have the same problem. Firmware .11 run great for a day, than I installed .13 and got a couple of sudden reboots for a week. After .14 I got a half-dozen of reboots just during a single evening! Too bad I didn't factory reset, though. My serial # is BC0CAS
18th February 2012, 05:14 AM |#3  
Junior Member
Thanks Meter: 0
Originally Posted by KOCTA

I have the same problem. Firmware .11 run great for a day, than I installed .13 and got a couple of sudden reboots for a week. After .14 I got a half-dozen of reboots just during a single evening! Too bad I didn't factory reset, though. My serial # is BC0CAS

I have exactly the same probelm as you......
18th February 2012, 05:17 AM |#4  
demandarin's Avatar
Senior Member
Flag Alexandria, Va
Thanks Meter: 2,047
People are slow..SMH calling him out in thread title won't get it noticed any faster. Actually more likely to get ignored. Better ways to go about it. Good luck
18th February 2012, 01:15 PM |#5  
Junior Member
Thanks Meter: 0
Worse results
I just updated to the .14 update yesterday and now I am getting random freezes while in any program and then a reboot. I can hardly use my prime now, this is very frustrating What can be done? I hope Asus will find a resolution soon. Anybody else having this issue since the latest update? And my serial number begins with BCOKAS.............
18th February 2012, 02:32 PM |#6  
Junior Member
Thanks Meter: 1
I got a slightly different with u all.

When i'm in .11, i got serious reboot problem, but when i upgrade to .13, it works perfect for me
But when i upgrade to .14, the reboot problem comes back....

Howto solve this problem?

my serial #C1OKAS05XXXX
The Following User Says Thank You to toronto929 For This Useful Post: [ View ] Gift toronto929 Ad-Free
18th February 2012, 02:56 PM |#7  
Evo_Shift's Avatar
Senior Member
Thanks Meter: 486
Then just stay on .11 or whichever ota works. Not like there is anything magical about .14.
18th February 2012, 02:58 PM |#8  
theandies's Avatar
Senior Member
Flag Anytown, USA
Thanks Meter: 118
BCOKAS here as well.
My Prime worked great out of the box. .11 worked great. .13 random shutdowns. .14 works great (so far).
I'm really starting to think this has to do with Asus software and Nvidias CPU control software. I had 3 shutdowns with .13 while changing performance modes. I think Asus and Nvidia need to work together if they are not already.
The Following User Says Thank You to theandies For This Useful Post: [ View ] Gift theandies Ad-Free
18th February 2012, 04:01 PM |#9  
Junior Member
Flag Poughkeepsie, NY
Thanks Meter: 1
Having the same issue as others with the freezing and then random reboots.
Today alone in less then an hour my prime rebooted 3 times.
.11 worked great except for the GPS, .13 had battery issues and with .14 it is almost unusable. I can not use it for more then 5-10 min and it reboots. It is now becoming a $500 paperweight

Wish I could got back to .11 and stay there.
Sad Prime owner.
18th February 2012, 04:19 PM |#10  
Junior Member
Thanks Meter: 0
Same here. .11 works great for me. .13 had the sleep of death issue. .14 fixed the sleep of death issue for me. But now the tablet randomly freezes then reboots. So frustrating!
18th February 2012, 05:05 PM |#11  
Junior Member
Thanks Meter: 1
Originally Posted by toronto929

I got a slightly different with u all.

When i'm in .11, i got serious reboot problem, but when i upgrade to .13, it works perfect for me
But when i upgrade to .14, the reboot problem comes back....

Howto solve this problem?

Goback to. 13 finally. Everything goes fine now
without rebooting after downgrade for about 2 hrs
Post Reply Subscribe to Thread

Guest Quick Reply (no urls or BBcode)
Previous Thread Next Thread
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes