After extensive testing, we’ve determined that the current version of HTC Sense with Android provides customers with the best experience on the HTC Desire HD. When we consider new versions of software, we weigh a number of factors, but ultimately the customer experience on the product is the deciding factor. We apologize for any confusion this change may have caused our customers.
Now please people, can you please sign this petition, we need to show HTC that we care about this phone, and we want this update.
Just a note, if someone thinks i should change the way i worded it, send me a PM and we will make it happen
If you like this petition, hit the Newsworthy Thread? Button, also remember to hit the thanks
Also, this is just some of the other phones it will benefit, PM me if you know it will help more
27 July 2012: Further Explanation about HTC Desire HD Update
We’ve heard your feedback on our decision not to update the HTC
Desire HD to Android 4.0. We completely understand that this is a
For more background, due to how storage on the HTC Desire HD is
partitioned – and the larger size of Android 4.0 – it would require
re-partitioning device storage and overwriting user data in order to
install this update. While technically advanced users might find this
solution acceptable, the majority of customers would not. We also
considered ways to reduce the overall size of the software package, but
this would impact features and functionality that customers are
currently using. Even after installing the update, there were other
technical limitations which we felt negatively impacted the user
We believe an update should always improve the user experience and
carefully evaluate each update based on this criteria. While we are very
aware of the disappointment from this decision, we believe the impact
to user experience was too great. We recognize this is a change from our
previous statement and for that we’re truly sorry.
Well I have managed to get in touch with HTC. I was talking to a member of the escalations team and he understood what this petition was all about, and kinda knew a little about rooting and everything, he had his rooted. So after talking to him, he said he would make a few phone calls and talk to some people higher up plus talk to his friend in corporate tech support (idk what he does, but something higher), well I have gotten another call from him saying that the higher up people are gathering information for all the sides, and then will we contacting me soon. He does not know a time frame right now, but we will be talking again soon.
With all the emails, calls and this, they got the point that they need to do something, and all of this is because of XDA community. We have had it on twitter, other threads and other devs from other phones helping. I can not believe the support. All we need to do now is get this on sites like Engadget, CNet, or other sites like that, that has hundreds of readers everyday