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[INFO][EU] Rooting and Flashing don't void the warranty

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By Ilko, Senior Member on 17th November 2012, 11:50 PM
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18th November 2012, 12:45 PM |#11  
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thank's for your info my bro, matur nuwun sanget
 
 
18th November 2012, 12:55 PM |#12  
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Anyway we can always unroot, I did this when I asked for screen replacement.
The problem would be with people who bricked their USB and can't unroot.
18th November 2012, 01:09 PM |#13  
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Technically it's also not allowed to lock the bootloader without giving a way of unlocking it since it restrict the software that the user can use on his phone, but theres still lots of phones with locked bootloaders with no way of unlocking it.

Also it's really easy to tell someone bringing their phone into repair that their phone is broken because they did something while having root permissions if the person involved doesn't know electronics so well. It's still a step in a better direction.
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18th November 2012, 08:46 PM |#14  
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I have question from starter!
If i instal some custom rom with overclocked cpu?
And this,just for euro?
And asia?

Sent from my LG-P970 using Tapatalk 2
18th November 2012, 09:13 PM |#15  
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Quote:
Originally Posted by Night.Sky

I have question from starter!

And this,just for euro?
And asia?

Sent from my LG-P970 using Tapatalk 2

I'm not sure, but if you can send your device in a center located inside EU, it might pass. But since these laws concern european customers, I don't think so...

Quote:

If i instal some custom rom with overclocked cpu?

Quote:

The seller has to prove that the defect is caused by user's actions...

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21st November 2012, 07:40 PM |#16  
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Great info! Thanks for that.
25th November 2012, 01:22 PM |#17  
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Not so sure
Not entirely sure this is something to cheer too much about.

It´s nice and all but we know flashing the wrong firmware can brick your phone. I´m not sure manufacturers should be responsible for that and this might encourage them to make it really tough to root the things in the first place.
30th November 2012, 08:51 PM |#18  
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Quote:
Originally Posted by ScoopyDoopy

Not entirely sure this is something to cheer too much about.

It´s nice and all but we know flashing the wrong firmware can brick your phone. I´m not sure manufacturers should be responsible for that and this might encourage them to make it really tough to root the things in the first place.

flashing is not forbidden, but it's not about that. if a flash process fails, you can consider that fact as a defect since this may be a hardware issue (even if it's software, it should not happen).

it's like formatting a hard disk drive that would fail. so yeah, the manufacturer is responsible and must apply the warranty.
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1st December 2012, 12:11 PM |#19  
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Quote:
Originally Posted by Ilko

flashing is not forbidden, but it's not about that. if a flash process fails, you can consider that fact as a defect since this may be a hardware issue (even if it's software, it should not happen).

it's like formatting a hard disk drive that would fail. so yeah, the manufacturer is responsible and must apply the warranty.

Flashing wrong firmware can damage the phone. If the bootloader tries to initialize the phone with a higher voltage or clock and it stops somewhere in the process it stays with that clock speed and voltage until the phone is switched off again provided it doesn't crash before setting clock and voltages.

If it failed because of hardware then doesn't matter what software you had on it. Then your right, but wrong firmware can damage your phone. Remember the tools thats used for flashing isn't meant for us, it's for software developers or service centers and we shouldn't have access to it. The tools that are meant for us can't flash wrong firmware without there being wrong firmware on it in the first place so if you flash the wrong firmware then it's your fault and thats not hard to prove that theres wrong firmware on it or that the CPU was damaged due to wrong clock or voltage.

Yes this will lead to manufacturers making it harder to root and flash or they will (like HTC) allow unlocking the bootloader through them and explicitly voiding your warranty.

They can have a license agreement when the firmware is run fresh that you have to accept. Which might contain this sneaky line somewhere in small print.

"Running any software on the device that we don't approve voids your warrenty." (And I'm pretty sure that will include rooting software)
1st December 2012, 01:57 PM |#20  
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Quote:
Originally Posted by xonar_

Flashing wrong firmware can damage the phone. If the bootloader tries to initialize the phone with a higher voltage or clock and it stops somewhere in the process it stays with that clock speed and voltage until the phone is switched off again provided it doesn't crash before setting clock and voltages.

If it failed because of hardware then doesn't matter what software you had on it. Then your right, but wrong firmware can damage your phone. Remember the tools thats used for flashing isn't meant for us, it's for software developers or service centers and we shouldn't have access to it. The tools that are meant for us can't flash wrong firmware without there being wrong firmware on it in the first place so if you flash the wrong firmware then it's your fault and thats not hard to prove that theres wrong firmware on it or that the CPU was damaged due to wrong clock or voltage.

Yes this will lead to manufacturers making it harder to root and flash or they will (like HTC) allow unlocking the bootloader through them and explicitly voiding your warranty.

They can have a license agreement when the firmware is run fresh that you have to accept. Which might contain this sneaky line somewhere in small print.

"Running any software on the device that we don't approve voids your warrenty." (And I'm pretty sure that will include rooting software)

yes, but if such programs are leaked, it's their problem, not ours. there is no any law or rule that explicitly forbid software modification. It's open source... and the european directive protects us. I'll even say, that the ability of flashing wrong firmware could be considered as a default. This should not be possible.

people must understand that rooting and flashing are only restricted, not forbidden. I think they simply can't do that legally.
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1st December 2012, 04:00 PM |#21  
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Quote:
Originally Posted by Ilko

yes, but if such programs are leaked, it's their problem, not ours. there is no any law or rule that explicitly forbid software modification. It's open source... and the european directive protects us. I'll even say, that the ability of flashing wrong firmware could be considered as a default. This should not be possible.

people must understand that rooting and flashing are only restricted, not forbidden. I think they simply can't do that legally.

Open Source or not. Wrong firmware that break your phone is your own fault and even under the new directive it won't get repaired.
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