Remove All Ads from XDA
Honor View 10

[Q] Replacement Surface RT Packaging?

81 posts
Thanks Meter: 12
By UBNAS81, Member on 15th February 2013, 05:38 PM
Post Reply Email Thread
Has anyone received a replacement from MS in the mail - Does it come in original packaging (the customer service rep couldn't answer this ?). My Battery capacity dropped 25% in the past 2 months - ive only been getting like 5-6 hours vs. 8-10, and they agreed to replace the unit. That being said, I got used to the 5-6 hr battery life, and have been debating to bite the bullet and get Surface Pro - If im going to start new, may as well go pro. Either way, if it comes in original packaging, I can probably exchange at the MS store - does anyone know?
15th February 2013, 05:52 PM |#2  
Senior Member
Thanks Meter: 25
It does not come in any of the original packaging, no.
15th February 2013, 07:18 PM |#3  
OP Member
Thanks Meter: 12
Originally Posted by jhoff80

It does not come in any of the original packaging, no.

16th February 2013, 07:47 PM |#4  
Trig0r's Avatar
Senior Member
Thanks Meter: 94
Donate to Me
I just sent mine back in the packaging they sent th new one out in, was advanced replacement tho.
18th February 2013, 02:15 AM |#5  
Junior Member
Thanks Meter: 1
For standard exchange: it doesn't come with the fancy retail package, instead a relatively smaller plain package "box" with only the replacement Surface RT (and a paper with the link The replacement Surface is well protected by foamed plastic (not those small filler!)
Strangely, the replacement surface seems to have the same serial number than my defective one.
Post Reply Subscribe to Thread

Guest Quick Reply (no urls or BBcode)
Previous Thread Next Thread
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes