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Frequently Asked Questions

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By KidCarter93, Retired Forum Moderator on 9th April 2013, 11:27 PM
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Frequently Asked Questions
HTC One (M7)

This a short list of frequently asked questions in this device forum and the answers often given as a response. It should serve as a starting point for gathering knowledge and finding solutions to many common problems. Please only post in this thread with feedback on how to improve this document. Do not post "Thank you" type responses. If you have additional questions or require more help, try to find an existing thread or create your own. Do not use this as a general help thread.

Q1: What's the difference between "Development" and "Original Development"?
Here are the rough guidelines as to what should be placed in "Original Development":
*Official release of highly original and upstream custom ROMs (built from the ground up with significant original development within them).
*Official releases/development of such original ROMs, perhaps posted by the maintainer or their nominated person.
*A significant "first" in development for a device. This is something which took considerable time/effort and is generally accepted by developers to be non-trivial.
*Kernels which are built with beneficial changes that are not simply pulled from other kernels already available.
*Tools and utilities with a clear purpose, and which are well-made, and useful to users. They should have an element of originality, either in purpose or through significant improvement in the means of operation.
*Significant port of a ROM from one device to another, giving enhanced features or functionality to the users of the target device.

All other development work goes into "Android Development".
Q2: How do I root my phone?
There are a few different ways you can root your phone. Below are a few threads to help you successfully root your One;
  • Superboot - Unfortunately, this method will only work if you're lucky enough to have S-Off. This is simply a boot.img that when booted, will root your device once you boot up.
  • All-In-One Toolkit - If you're looking to root your device the easy way, use this toolkit.
    *NOTE* I'll never recommend using a toolkit to root your device because if you don't know how to root your phone manually, you shouldn't be rooting your phone.
  • Root/Unlock/Recovery/Flashing Custom ROMs - This is the preferred way to root your phone because it actually requires you to read and do the work yourself. Follow the steps exactly as instructed and you'll be rooted and all ready for a custom ROM.

*NOTE* Always be sure to double check everything you read and follow the instructions carefully.
Q3: How can I enter bootloader mode & recovery mode?
To enter bootloader mode make sure your phone is turned off. Turn it back on while holding the 'volume down' button and you will successfully enter bootloader mode.
*NOTE* Before you enter bootloader mode your bootloader must be unlocked. Unlock your bootloader by following the first part of this thread.

To enter recovery mode, you will need to enter the bootloader (as detailed above) then use the 'volume down' button to navigate to 'RECOVERY'. Press the power button to confirm your choice. You'll now be booted into your custom recovery.
Q4: What is the best ROM/kernel/modem?
Honestly, there is no "best". It's all based on personal choice. For example; I may like heavily customizing my ROMs whereas you may like it to look at basic as possible. The best thing you can do is to just test out different ROMs/kernels/modems and see which you prefer.
Q5: I hear a lot about ADB. What is it?
Find out everything you need to know by reading the following thread - ADB Workshop and Guide for everyone.
Q6: Am I required to backup my ROM before flashing anything else?
No you're not, but it is definitely a good idea, especially when flashing a ROM with an updated base, because if you don't do a backup and then something goes wrong, it means that you'll lose all your apps, data etc. It just saves a lot of hassle.
Q7: Can I install an OTA with a custom recovery or if I have a custom ROM/kernel?
No, you can't. Don't try installing an OTA if you're using CWM, TWRP or Philz as it won't work. It will only install via the stock recovery.
You'll also need to make sure that you're on the stock ROM and stock kernel.

For a more detailed explanation of how to receive an OTA, what an OTA updater-script does and what will interfere with OTA's, check out the following post by nkk71 -
Q8: Does this phone have good battery life?
It's impossible to give you a perfect answer because there are so many different aspects which can affect battery life. We all have different apps installed, use our phones for different amounts of time, have different ROMs and kernels installed etc. so we will all experience different results regarding battery life.
Take a look at the Battery Stats Thread to see the usage & average battery life of other forum members.
Q9: This phone is amazing and I want to tell others how good it is.
Woah! Wait a moment. DON'T create a new thread to tell us what you think of the One. Instead, you can post your review in the following thread - Centralization Review of the HTC One
Q10: My camera has a purple tint in low light. How do I fix this?
This is a known hardware defect. Your best option is to contact your local HTC customer service and get a replacement/repair order.
According to Uzephi's post here, HTC North America are accepting camera warranty claims even if your phone's out of its warranty period. I'm not sure if this is the case globally though so you'll need to check that for yourself when contacting HTC.
Q11: I'm not sure whether to get the HTC One/what other phones compare to the One?
The only person who can make you want the device is you. If you're not sure whether to get this phone, go to your local phone shop which has stock and have a test run of it for yourself. This will give you a good feel as to whether you'll like the One or not.
One thing to remember, if you're asking in this M8 forum, is that you're likely to get biased results. After all, the members you're asking already most likely either have the M7 or will be getting it.

If you're not sure what device to get and want to compare between your choices, please feel free to use the following thread - Device Suggestion Thread
Q12: When will the One be S-Off?
The One is now S-Off. Check out the 2 following threads to find out how to make your device S-Off - S-Off by revone & S-Off by Moonshine.
The following are a couple of guides which will help you S-Off your device if you're having some issues - [GUIDE] REVONE, MOONSHINE & RUMRUNNER Pre-S-OFF Steps.... READ FIRST , [GUIDE] Rumrunner S-Off for HTC One M7 International & [Guide] Firewater S-Off
Q13: I have a custom recovery installed but I can't boot into it.
Use the command - fastboot erase cache.
You should now be able to boot into recovery.
Q14: I'm getting bad audio quality via Bluetooth connections. How can I fix it?
You can sort this out by turning off your WiFi, connecting to the Bluetooth device again and then - if needed - turn WiFi back on again.
Q15: I don't like Blinkfeed. Can I get rid of it?
Yes you can.
Thanks to Onepagebook, we can now remove BlinkFeed by replacing the default prism.apk with a modified version which can be found in his thread here. For installation instructions and all relevant information, check his thread out and then sit back and enjoy not seeing BlinkFeed anymore

As you'll be delving into the /system folder you'll need root access for the above method.
For those of you who aren't rooted, check out the following workarounds -
The only way to get rid of it, at the moment, is to install a custom launcher such as Apex or Nova.

One thing you can do, however, is to change Blinkfeed to a different screen so that it's out of the way and you won't have to see it as soon as you hit the Home button.
To do this;
*On the Blinkfeed screen, click the 3 dot menu button and click Customizer home screen.
*Long press on one of the other screens and drag it to where it says Set As Home.
It's as simple as that!

*NEW* If you're using one of the newer updates (Sense 5.5+), you can now natively disable BlinkFeed.
To do so, swipe right from BlinkFeed so that you reach the "traditional" Android homescreen. Long press on the screen and you'll see all the screens at the top. Just above those screens is the option "BlinkFeed On". Clicking that will disable BlinkFeed from your device. To enable it, follow the same instructions.
Q16: I have a T-Mobile/AT&T HTC One. Can I flash the ROMs in this forum?
Yes you can. Any ROM from T-Mobile, AT&T and International One forums can be flashed across either of those variants.
As the Sprint variant is a CDMA device, ROMs from these other forums may not work. Please read the following thread to see if certain ROMs will be compatible or not - Tons of compatible ROMs over in International HTC One Forum. Please see the HTC One Sprint FAQ and [Guide]Sprint users that flash GSM roms on their CDMA devices for more information regarding the Sprint variant.
Q17: AROMA installer has crashed/I can't reboot after AROMA crashed. How can I fix it?
This is not a problem with the ROM you're trying to flash. It's an AROMA problem but luckily there are ways around it so you can get back to happy flashing

Reboot, reflash and instead of using the touchscreen use the volume buttons to navigate and the power button to select an option.

If you're not able to reboot your phone, these solutions should help you do so.

1) Make sure you've held the power button/power button + volume down for around 15-20 seconds and it should replicate a battery pull and reboot your phone.

2) Connect your phone to a PC. Then type the following command into the command windows where ADB is installed - adb reboot recovery

3) Use hasoon2000's All-In-One Toolkit to force flash your recovery (either CWM or TWRP) and it removes the crash.

4) If none of these have worked then, unfortunately, you'll simply need to wait until your battery has ran out and reflash again.

5) Another method which has worked for some people (I've personally not tested it as I've not been in that situation), is holding their phone under a bright light and then holding the power button. It should work but if it doesn't, refer to 4).
Q18: How can I change the shortcuts on my lockscreen?
It's actually really simple. All you have to do is drag an app icon from your app drawer to your dock (either side of the app drawer icon) and then lock your screen to see that it has also been changed there aswell.
This FAQ is part of a Recognized Contributor Group Initiative. Please look for a similar FAQ thread when visiting another device forum.
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10th April 2013, 12:03 AM |#2  
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Hi everyone, this will be the official FAQ for the HTC One (M7), thanks to KidCarter93 for putting it together for us.

Alright, there are a couple rules for this FAQ.
  • As tempting as it may be, please DO NOT post "Thank you" posts are other posts of the like.
  • DO NOT post in this FAQ unless it will add to or improve the FAQ over all.
  • DO NOT post questions directly in this thread. A FAQ is not the proper place for that.
  • All questions should still be posted in the Q&A section, after you have searched for an answer yourself first.

Thats it! Enjoy the FAQ
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10th April 2013, 03:01 PM |#3  
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'If recovery does't boot,
fastboot erase cache
' : too many people ask this pretty much everyday
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10th April 2013, 03:09 PM |#4  
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there is one question that is asked pretty frequently. It deals with (apparently) poor quality of bluetooth audio connections. In 99% of the cases, the problem can be solved by turning off WiFI, connecting to the Bluetooth-Device and - if needed - turning on WiFi again. Problem should be solved when a new official ROM > 1.28.401.7 is relased.
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13th April 2013, 08:35 AM |#5  
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Updated the FAQ with Questions 10-12
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23rd April 2013, 03:26 PM |#6  
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I would also mention in Q12 that you can move Blinkfeed to a different home screen so that it's not the default screen when you hit the Home button.
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23rd April 2013, 08:11 PM |#7  
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Originally Posted by c0rrupt

I would also mention in Q12 that you can move Blinkfeed to a different home screen so that it's not the default screen when you hit the Home button.

Thanks for the suggestion. I've just added it

Sent from my HTC One via XDA Premium
14th May 2013, 01:55 AM |#8  
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I've updated the FAQ with Q1 and therefore moved all other questions down the list. Although the question isn't device specific, it still gets asked enough in this forum to warrant me adding it to the FAQ
27th May 2013, 11:32 PM |#9  
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Added a rooting guide by philos64 to Q2 and also added Q14
30th May 2013, 02:29 AM |#10  
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Added Q15 about AROMA crashes and not being able to reboot after an AROMA crash
5th June 2013, 01:09 PM |#11  
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I see no entry that explains how to change the shortcuts on the Sense 5.0 lockscreen, not being familiar with Sense myself, I searched online for a while before I worked it out...

It might be useful to have it listed here for people like me who haven't owned an HTC for a while (the original Desire was my last HTC and I ditched Sense within 2 days of getting it). For the record, it's literally as simple as editing the toolbar shortcuts each side of the app drawer icon on the default launcher.
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