Originally Posted by SamsungCust20
I know nothing about this issue I am having I could not figure out how to post a picture of what my screen looks like and I cannot get into the phone at all, I tried holding down volume with power and I cannot get it into safe mode or some one mentioned download mode, I cannot get to that part. I don't know what flashing and what Odin and firmware, all over my head.
Odin is very easy to use, just do a Google search for:
"How to flash Samsung S10e via Odin"
That will find all kinds of videos and tutorials for using Odin, the process is the same for all Samsung device other than the fact that older devices have an all-in-one firmware and newer devices have a 4 part or 5 part firmware, yours will certainly be a 4 or 5 part firmware.
If you have a 5 part firmware, one of those parts will be an additional CSC file, you want to use the Home CSC and exclude the other CSC.
All you really need is to download the firmware that I linked for you, then install the USB drivers for Samsung phones(Google search S10e USB drivers), restart PC, then install Odin(Google search Odin for Windows), then enable developer options(Google search enable developer options), then enable USB debugging in developer options(Google search enable USB debugging), charge battery to full, boot into download mode(press and hold volume down+home+power), open Odin on PC, connect phone to PC, place firmware files in their correct places in Odin, click Start and let it flash. If you find an easy to understand guide tutorial or video, it will explain these steps more directly.
It's amazing what a few simple and to the point Google searches will find for you.
The only danger you are risking is if you use a firmware for the wrong device or if you disconnect device during flashing or otherwise disturb the connection(do not do this under any circumstances), as long as your model number is G970U and you flash a G970U firmware, you have nothing to worry about.
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