Everyone that is thinking that att and or Samsung will eventually give the active users a replacement to another phone don't get your hopes up. I don't think that will happen. We signed agreements when we got this phone. Neither party will admit this phone is faulty. It won't happen.
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Remember, most people with this phone have entered into a 2-year contract. Simply recalling the phone wouldn't work. They'd either have to replace it with an equivalent model or waive the ETF. The problem with the former is that they've advertised the heck out of its water resistance, selling it as "everything proof." If they were to, say, replace it with a standard S4, the consumer would have a very real argument that it's not an equivalent model, which would be ANOTHER basis for a class action.
Also, remember, recalls are done by a manufacturer. AT&T isn't going to recall a Samsung device. Samsung would have to do that. A recall would only really work if Samsung offered another phone (like an S4), AND made a deal with AT&T, compensating them to waive the ETF if the consumer didn't want that phone. This may happen, but before it does, the remaining stock would be pulled from the shelves, and the phone would be EOL.
Again, I think that marketing this phone as waterproof, but not standing behind that marketing, is eventually going to lead to a class action. A class action, or the threat of one, will result in an early death for this device. I agree with what was said before though... I don't think we'll be seeing many more phones claiming water resistance. Those that do, will be sealed, and certainly won't have removable backs.
They replaced my s4A after just 4days of ownership. I dunked my phone in a Styrofoam cup half full with water and the phone leaked into lower rh battery compartment. No visible damage nether the less Samsung sent me a new phone. Moral of the story for me was its probably best to leave the phones water resistant capabilities up to chance. as a just in case
Sent from my SAMSUNG-SGH-I537
They replaced my s4A after just 4days of ownership. I dunked my phone in a Styrofoam cup half full with water and the phone leaked into lower rh battery compartment. No visible damage nether the less Samsung sent me a new phone. Moral of the story for me was its probably best to leave the phones water resistant capabilities up to chance. as a just in case
Sent from my SAMSUNG-SGH-I537
It's not that the phone doesn't work as advertised. It's that there are obviously some defective units. Water damage is a easy way to deny this (and a replacement) and place blame on the user. AT&T told me that I would have to pay $200 for a replacement unit. Yea right....the phone is under a month old.
And oddly, none of the water indicators on the phone are pink. The one on the battery is though.
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