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QXDM logs on the Samsung Galaxy S4 using Windows 7 PC

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By anjali4404, Junior Member on 17th December 2013, 07:53 AM
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QXDM logs on Samsung Galaxy S4:
Precondition:

1. Samsung Galaxy S4 phone
2. USB cable
3. QXDM and QPST should be installed on the Windows PC.
4. Select USB debugging on the Mobile Phone

Note:

Steps to enable Developers options->USB debugging on Samsung Galaxy phone:
1. Go to Settings ->More->About Device
2. Tap on the Build number 3-5 times.
3. You will see a Developers option enabled pop-up
4. Go back to Developers options and Select USB debugging

Steps:

1. Connect the mobile device to your Windows PC with the USB cable
2. Install the Samsung USB drivers
3. Once the USB driver is installed you will get a AutoPlay pop-up in windows close the pop-up
4. Open the device manager on your PC and check the following:
- Universal Serial Bus controllers -> Samsung Mobile USB composite Device
- Samsung Android Phone
- Modems -> Samsung Mobile USB Modem
- Portable Devices -> SAMSUNG-SGH-I337
5. Right click on the Samsung Mobile USB Modem and select Properties
6. Go to the Diagnostic Tab and select Append to Log Check box.
7. Click on the Query Modem button, the Modem properties should be shown.
8. Click on the Query Modem button, the Modem properties should be shown.
9. Open the phone application and dial *#0808#. The USB Settings will open
10. From the AP USB settings select the radio button "RNDIS + DM + MODEM" and Click OK.
11. Following entries should appear in the Device Manager:
- Modems -> SAMSUNG Mobile USB Modem
- Network Adapters -> SAMSUNG Mobile USB Remote NDIS Network Device
- Ports -> SAMSUNG Mobile USB Serial Port (COMxx)/SAMSUNG Mobile USB Serial Port
(COMxx)
- Universal Serial Bus controllers -> Samsung Mobile USB composite Device
12. Open QPST Configuration the mobile device should appear in the Active Phones section. If it does not appear follow the below steps:
- Click on the Add new Port button
- You can see the list of ports
- Select COMxx - USB/QC diagnostic port (This port number should be same as SAMSUNG
Mobile USB Serial Port (COMxx))
- Once you select this you can see the Active phone sections shows a Phone connected to
COMxx port
13. Start the QXDM -> Go to options -> Communications -> In the Target Port select COMxx and click OK
14. Go to View -> Select Item View and make a call from the mobile phone the logs will appear

So now you can take the QXDM logs on the Samsung Galaxy S4. Enjoy!!!!!!
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17th December 2013, 04:21 PM |#2  
Miami_Son's Avatar
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Great. Too bad you posted this in the S4 Active (i537) forum.
30th May 2014, 10:30 AM |#3  
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Please, can you share the QPST and QXDM software? Or what can i need for download it.

I was searching but i only found to old versions.

Thanks in advance.
11th March 2015, 09:57 PM |#5  
SwissAndroidX's Avatar
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Thanks for this guide.
This software is really helpful and interesting. Anyone know if there is a new version available?
26th June 2015, 05:28 AM |#6  
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Hi,

when trying to set my Galaxy S4 "GT-I9505" USB settings as "DM+MODEM+ADB", OS Windows 7 cannot detect the driver:


Device manager on my PC in Samsung S4 "MTP" mode is as follows ("Samsung Android Phone" is missing):


After selecting Append to Log Check box, I am not able to see Modem properties when pressing Query Modem button:


Could you please guide me what is wrong with my settings in here.

Kind Regards,
KM

Quote:
Originally Posted by anjali4404

QXDM logs on Samsung Galaxy S4:
Precondition:

1. Samsung Galaxy S4 phone
2. USB cable
3. QXDM and QPST should be installed on the Windows PC.
4. Select USB debugging on the Mobile Phone

Note:

Steps to enable Developers options->USB debugging on Samsung Galaxy phone:
1. Go to Settings ->More->About Device
2. Tap on the Build number 3-5 times.
3. You will see a Developers option enabled pop-up
4. Go back to Developers options and Select USB debugging

Steps:

1. Connect the mobile device to your Windows PC with the USB cable
2. Install the Samsung USB drivers
3. Once the USB driver is installed you will get a AutoPlay pop-up in windows close the pop-up
4. Open the device manager on your PC and check the following:
- Universal Serial Bus controllers -> Samsung Mobile USB composite Device
- Samsung Android Phone
- Modems -> Samsung Mobile USB Modem
- Portable Devices -> SAMSUNG-SGH-I337
5. Right click on the Samsung Mobile USB Modem and select Properties
6. Go to the Diagnostic Tab and select Append to Log Check box.
7. Click on the Query Modem button, the Modem properties should be shown.
8. Click on the Query Modem button, the Modem properties should be shown.
9. Open the phone application and dial *#0808#. The USB Settings will open
10. From the AP USB settings select the radio button "RNDIS + DM + MODEM" and Click OK.
11. Following entries should appear in the Device Manager:
- Modems -> SAMSUNG Mobile USB Modem
- Network Adapters -> SAMSUNG Mobile USB Remote NDIS Network Device
- Ports -> SAMSUNG Mobile USB Serial Port (COMxx)/SAMSUNG Mobile USB Serial Port
(COMxx)
- Universal Serial Bus controllers -> Samsung Mobile USB composite Device
12. Open QPST Configuration the mobile device should appear in the Active Phones section. If it does not appear follow the below steps:
- Click on the Add new Port button
- You can see the list of ports
- Select COMxx - USB/QC diagnostic port (This port number should be same as SAMSUNG
Mobile USB Serial Port (COMxx))
- Once you select this you can see the Active phone sections shows a Phone connected to
COMxx port
13. Start the QXDM -> Go to options -> Communications -> In the Target Port select COMxx and click OK
14. Go to View -> Select Item View and make a call from the mobile phone the logs will appear

So now you can take the QXDM logs on the Samsung Galaxy S4. Enjoy!!!!!!

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11th April 2016, 06:01 PM |#7  
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QXDM logs on the samsung galaxy tab 2 p3100 using Windows 7 PC
Hello All,
can any one help me to look out logs for samsung galaxy tab 2 p3100
19th August 2016, 06:34 PM |#8  
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You mean ISFs collected from the device? Which version of QXDM did you use?
10th November 2016, 11:51 AM |#9  
Murshad007's Avatar
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Quote:
Originally Posted by cameloos

Hi,

when trying to set my Galaxy S4 "GT-I9505" USB settings as "DM+MODEM+ADB", OS Windows 7 cannot detect the driver:



Device manager on my PC in Samsung S4 "MTP" mode is as follows ("Samsung Android Phone" is missing):


After selecting Append to Log Check box, I am not able to see Modem properties when pressing Query Modem button:


Could you please guide me what is wrong with my settings in here.

Kind Regards,
KM

Having same issue in Windows 10
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