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Phone no longer reconized by Windows

113 posts
Thanks Meter: 17
By djchrissca, Senior Member on 28th February 2014, 04:35 PM
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Always seeing message the device is not working bla bla bla ... but when I plug the Wife phone(P930 too) it's detected fine.

What are the option?

I need to send it back to the repair shop so need to return to stock. Without USB cannot do much...

1st March 2014, 12:40 AM |#2  
Senior Member
Thanks Meter: 44
try to check device manager and scan for hardware changes.if nothing show up try to insert cable in different position.if it also not charging,ur usb port might be broken.
1st March 2014, 02:36 AM |#3  
OP Senior Member
Thanks Meter: 17
the wife phone is reconized... With the same cable... The same port everything!

Sent from my Nexus 7 using xda app-developers app
1st March 2014, 08:03 PM |#4  
Senior Member
Thanks Meter: 44
if the phone is not charging and not recognized but the phone is alive then it safe to assume that ur micro usb port is broken,else if it charging but not recognized, u can just put rom inside sd card and flash. changing the microusb will not be that expensive
24th March 2014, 07:24 AM |#5  
Junior Member
Thanks Meter: 0
Same here
I've experienced the same problem with windows 7 failing to recognize my phone. The below seem to have worked for me so you can try this out.

1. connect phone to different USB port.
2. Right click on "Computer" & click 'manage'.
3. In the resulting window click device manager,& right click on computer name & then select "scan for hardware changes"
4. My phone then shows up as an unknown device.
5. Now download & reinstall driver & hopefully phone should get recognized.
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