I'm having trouble launching the visual voicemail. When I hit "Next" to setup the inbox, it gives me an error box with the following message "Your subscription cannot be completed at this time. Please visit my.t-mobile.com or call 611. "
Google searches suggest that I don't have it on my line - the my.t-mobile shows that both my Note III and my wife's have the feature included. Google also suggested force stopping and clearing data for the app. Did that. No difference.
I'm rooted on stock deodex with lean kernel. My wife is fully stock, no root or anything. Neither of us are able to use this damn voicemail thing.
All solved now...T-Mobile in their infinite wisdom had failed to initialize the voicemail boxes on either phone. So no wonder the regular or visual voicemails weren't working.